Across the country, hotels are struggling to open at full capacity due to a lack of available hourly workers. In previous blog posts, we have discussed technology’s role as a perk that elevates the hotel guest experience. But with the tightening labor market, technology will become less of a bonus and more of an essential… Read more »
In a recent LinkedIn poll, we found that the biggest recruiting challenge for 37% of hiring managers was candidates ghosting jobs and interviews. Right now, candidates have the upper hand in the hospitality job market. If a candidate does not feel valued by the company in the interview process, they will quickly take their talents… Read more »
We are already seeing it; 2021 will be the year of turnover. Over half of employed workers plan to switch jobs in the next year. This could cause some serious problems for the property management industry, which already sees turnover rates of over thirty percent. What can property management companies do to keep their employees… Read more »
Most restaurant managers have experienced this vicious cycle: When a restaurant is short-staffed, management takes on extra roles. With the extra workload, there is not enough time to recruit and hire help. Without an HR or recruiting role on the team, the pattern is all too familiar. But with some smart adjustments to the recruiting… Read more »
People trust people more than companies, which is why employee referral programs tend to produce hires with a longer tenure. But for them to be effective, employees need to actually participate. This is where many referral programs stall and leave business owners and HR professionals scratching their heads. Where do they go wrong? Here are… Read more »
Despite widespread temporary shutdowns and social distancing measures, country clubs saw a rise in membership in 2020. People were desperate for anything to do outside of their homes, and private clubs provided a perfect escape. Now that life is beginning to look somewhat normal again, and members can go back to many of their pre-COVID… Read more »
The sustainability trend is nothing new to the restaurant industry. Now, a few organizations have even gone as far as creating “Zero-Waste” certifications for restaurants ambitious enough to meet the challenge. To qualify, a restaurant must divert a certain amount of waste from landfills, incineration, or the environment (around 90%). While straightforward, reaching for this… Read more »
As a business owner, it makes sense that you would use every resource to protect your employees, customers, and assets. Background checks provide much peace of mind when bringing a new candidate to the team. However, they do not tell the whole story of a candidate. A clean driving record is no guarantee of honesty,… Read more »
The oldest members of Generation Z are fresh out of college, driven, and ready to make an impact on a business. But they have also already lived through two major economic downturns in their relatively short lives, making them more pragmatic than their Millennial predecessors. Entrepreneurially spirited, they will often have a side hustle, and… Read more »
Everyone puts their best foot forward in an interview. They will usually research the company and the role, prepare thoughtful answers to common interview questions, and show off their most impressive achievements. Of course, face-to-face interviews are essential in the hiring process, especially for many hospitality roles. But what else can hiring managers do to… Read more »