The hospitality industry has always been shaped by evolving travel preferences, but recent trends like the rise of remote work and the increasing popularity of staycations have significantly impacted hotel bookings. Understanding these trends and implementing targeted strategies can help hotels thrive in this new landscape, attracting and retaining these new types of travelers. The… Read more »
In the fast-paced and customer-centric world of hospitality, technical expertise is essential, but it’s the soft skills that often make the difference between a good employee and a great one. Interpersonal skills fall under the soft skills umbrella. We use Interpersonal skills when interacting and communicating with others to help start, build, and sustain relationships. Sometimes… Read more »
As the population ages, the focus on improving the quality of life and mental health of seniors becomes paramount. Senior living communities have the unique opportunity to create environments that foster both physical and mental well-being. One of the most effective ways to achieve this is by increasing resident engagement. By providing opportunities for social… Read more »
In an era marked by inflation and supply chain disruptions, restaurants face the formidable challenge of maintaining profit margins while food costs soar. The confluence of these economic pressures demands innovative approaches to menu planning, cost control, and supplier negotiations. Here, we explore the impact of these factors on food prices and offer practical strategies… Read more »
In the competitive world of hospitality, one of the most critical challenges of hotel professionals is balancing room rates with occupancy levels. Striking the right equilibrium requires a keen understanding of market dynamics, customer behavior, and strategic pricing. Dynamic pricing, or yield management, involves adjusting room rates in real-time based on supply and demand, with… Read more »
According to Forbes, as of the end of last year, more than 12% of US workers are fully remote, and a whopping 28.2% have a hybrid work model. Simply type in “Remote Hospitality Jobs” into Google, and you’ll realize that the hospitality industry is no exception in the trend towards remote and hybrid work. This… Read more »
The senior living industry, long pigeonholed as low-tech and behind the times, has begun to embrace the power of data. In response to the evolving resident needs, communities are seeking new solutions. Data is providing personalized resident experiences, improved transparency, and predictive care, the most competitive communities are using data to set themselves apart. Consider… Read more »
Restaurant operators looking for a cost-effective, simple, and highly effective marketing tool need look no further than the phones in their pockets. Text (SMS) marketing campaigns have already proven highly effective in retail and entertainment yet remain wildly underutilized in the restaurant industry. If used correctly, text marketing can keep restaurants’ customers engaged and provide… Read more »
According to the Bureau of Labor Statistics, almost forty percent of Americans aged 55 and older are active in today’s workforce. Yet this demographic consistently finds itself up against roadblocks when seeking new opportunities, particularly in the hospitality industry. Young hiring managers often hold misguided notions that older candidates can have too much experience, not… Read more »
Imagine interviewing a perfectly qualified candidate for a hard-to-fill hospitality position at your company. Now imagine they ask, “Why should I want to work for your company?”. Would you be able to provide a compelling answer? While not many candidates would be bold enough to ask that question, companies trying to attract the best talent… Read more »