Blog

Is Your Restaurant Using Automation in Every Possible Way to Improve Efficiency?

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As budgets get tighter and the demand for talent grows, restaurants must learn to do more with less. One of the means to achieve this is through the use of automation. Consider how you can employ automation to make your restaurant more efficient and profitable. Reservation manager Digital reservation management systems may be one of… Read more »

Recruitment Marketing – Playing the Long Game Pays off in the Long Run

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In recruiting full-time six-figure or even C-Suite employees, what is the image your company presents online? How much control do you have over company brand and recruitment? The restaurant and hotel industry is volatile, but you can’t just wait around for your dream executive to become available. Know who your ideal candidates are and where… Read more »

Automation Improves the Current and Future Guests’ Experience

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As a hotel executive, you know automation is invaluable in operating more efficiently and cost-effectively. But have you considered all the ways in which automation can improve guest experience? Some of the latest automation innovations can help give guests a memorable experience that will encourage them to return and to recommend your hotel to their… Read more »

Competing for top-tier hospitality talent in today’s highly competitive hiring climate

As a result of the current competitive hospitality employment market and low unemployment rates, more candidates than ever before are receiving multiple offers, accepting counter-offers and demanding higher salaries. Is your company strategically positioned to prosper in today’s extremely competitive hiring environment? The unfortunate reality is that the majority of hospitality companies are not positioned… Read more »

Scare Away Job Candidates With This Application Process

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If you’ve tried to hire lately – and let’s face it, hiring is an ongoing process in the hospitality industry – you know it’s a job-seeker’s market. Unemployment is at an all-time low, meaning employers need to court candidates, streamlining the hiring process and smoothing out any speedbumps that can scare off prospective employees before… Read more »

Perfect Examples of VIP Experiences to Provide for Your Guests

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You want to provide each of your hotel or resort guests a memorable experience, but you know that attracting high-end guests means taking it to the next level. Plush surroundings, high thread-counts sheets and customer service that goes above and beyond are only the beginning. Here are a few ideas to make your guests feel… Read more »

Getting Back to Dinner at Home – How Are Restaurants Meeting Their Customers’ Behaviors

Increasingly, consumers are eating dinner at home, either preparing it from scratch, using a meal kit or choosing restaurant takeout or delivery. That’s because people are busy these days. They often work shifts that conflict with their partner or family, or need more than one job to make ends meet. It’s tough to find time… Read more »