Blog

What Is the Ideal Table Turnover Time to Increase Total Revenue and Tips? How Can You Achieve It?

You want diners to relax and enjoy their experience in your restaurant. If they feel at home, they are more likely to become repeat customers. The longer they linger, the more likely they will order dessert, more drinks, or coffee, all of which are high-margin items. Increasing check totals can boost revenue and tip amounts,… Read more »

GDPR Starts at the End of May – Are You Ready?

Do you know what GDPR is, and how it could impact your hospitality business? Here’s an overview of what you need to know. The General Data Protection Regulation (GDPR) is a law passed by the European Union (EU) regarding the management of the personally identifiable information (PII) belonging to citizens of its member countries. This… Read more »

Robotic Butlers and Other Hospitality Trends to Get Excited About

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Just when you think you’ve seen everything in hospitality technology, along come additional innovations in the form of robotics, virtual reality and smart technology. What shows promise for your business and what should you keep an eye on? Will being an early adopter help you to remain ahead of the competition? Consider these innovations: Robotic… Read more »

Is Vegan Cuisine a Real Trend – Why Do Your Consumers Enjoy It?

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Increasingly, diners are turning to a plant-based diet. Citing lack of dining-out resources in many cities, they choose to eat at home. If you can provide dishes that are both plant-based and delicious, you can make loyal followers of vegan diners and expand the palettes of customers who had no idea that meat-free dishes could… Read more »

What Can a Hotel Do With Its Customer Data to Improve the Relationship?

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Collecting data is a waste of time if you don’t leverage that data into creating a better customer experience, improved processes and repeat visits. Using Customer Relationship Management software (CRM) that keeps all of your data in one place can help you to operate more efficiently. Begin With the Basics: Acquire basic guest data. Keep… Read more »

What Are the Pros and Cons of Using Facial Recognition Technology in Your Restaurant?

Facial recognition is growing increasingly common. As hackers get smarter and are capable of bypassing even the most secure passwords, facial recognition is being used on smartphones like the iPhone X and more are sure to follow. How can you use this technology in your restaurant? Should you? Consider the experience of restaurants that have… Read more »