Blog

Making Technology Easy is the Future of Senior Living

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One of the most critical factors in ensuring that residents of senior living facilities are happy is family interaction. The COVID-19 pandemic made this especially difficult since many facilities banned visitors to prevent further spread of the virus. Families in many states would have been unable to visit anyway with some on lock-down and others… Read more »

How Hospitality Companies Can Avoid Hiring Bias

While a company may have great intentions when it comes to hiring diverse candidates, different types of bias can easily cause efforts to fall short of those diversity goals. Unconscious bias can be especially problematic in the recruitment process, for both the candidate and employer. Not only does it hurt the company’s chances of hiring… Read more »

What Can Your Hotel Do to Prevent a COVID Outbreak?

As hotels begin reopening, it’s essential for management to have a COVID-19 outbreak prevention plan. Taking a multi-pronged approach can ensure best practices are followed and that every possible measure is taken to prevent infection. Educating Employees Begin by educating your employees. It’s natural to assume that everyone has been following best practices to reduce… Read more »

Could a Prix Fixe, Pre-Paid Service Be the Answer to Your Restaurant Revenue Struggles?

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No one needs to tell you how hard restaurants have been hit by the pandemic. But many have been able to rise to the challenge with takeout and delivery options. These have proven to be a win-win for restaurateurs and diners. But contact-free interaction and pre-paying have also allowed customers to enjoy dining-in at their… Read more »

How Can Interim Management Help in a Senior Living Facility?

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One of the most challenging factors in managing a senior living facility is the ongoing uncertainty, especially in light of the COVID-19 pandemic. In senior living facilities, they are facing challenging times the most uncertainty they’ve seen in years, possibly ever. Will the resident population grow or shrink? Can you find the people you need… Read more »

Gen Z and Millennials Will Pay $50 More for Better Service – What Does Your Hotel Need to Provide?

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There is a dual-pronged trend among younger consumers – minimalism and making travel a priority. They want to accumulate experience rather than stuff. That means that they are willing to spend more while on the road to make their travel experience exceptional, but not by stuffing their suitcases with gift store tchotchkes. As a leader… Read more »

Consumers’ Demand for Eliminating Manufactured Foods Isn’t Going Away

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Increasingly consumers are seeking a lower-impact, more sustainable way of eating. This focus is long overdue. The average American man eats nearly double the protein he needs, much of that in animal protein, which has a heavy impact on the environment. Beef production requires 20 times the land and emits twenty times as much greenhouse… Read more »

How Are Changing Dining Trends Affecting the Country Club?

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Today’s club members are likely to have a much different attitude than those in previous decades. Country clubs were once primarily the purview of men only who might bring their wives and children in for tennis lessons or a family dinner (dressed up, of course). The atmosphere was one of dark wood, leather chairs, accompanied by cigars and lavish meals. Modern clubs are more inclusive, or they need to… Read more »