Blog

Top Benefits of Interim Management for Hospitality Venues

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Those unfamiliar with interim management may incorrectly equate it with temporary staffing. While temporary or contract staffing can range from filling in for short-term absences to bringing on highly skilled specialists on a project basis, interim management is more strategic. They are there to provide continuity, stability or at times, act as a change agent.… Read more »

Where Is the Future of Senior Living Going in 2020 and Beyond?

What happens when the “me generation” enters senior living? They expect a lot more from providers and properties. Many boomers are fresh off caring for their aging parents and have seen how difficult it was for everyone involved, particularly for those “silent generation” members who were reluctant to leave the homes they worked so hard to pay off… Read more »

3 Advanced Tips to Make Your Job Descriptions Stand Out

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The biggest mistake employers make is thinking that job descriptions should be geared toward their wants and needs, rather than those of job seekers. When you post a job description online, you should consider it to be a marketing piece to grab the attention of applicants who are qualified for your open positions.   It’s important to focus… Read more »

Friction-Less Hotel Experiences – How Can You Get There?

friction-less-hotel-guest-experience

Increasingly, travelers expect to see a significant part of their stays automated. On the one hand, automation can seem impersonal, but the reality is that it can drive a frictionless hotel experience by taking care of a lot of administrative tasks, allowing your employees to add the personal touch that can set your hotel apart. If a guest… Read more »

Is Hard Seltzer a Fad or a Real Trend?

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Summer of 2019 was the summer of hard seltzer. Everywhere you went this year, from bars to the beach to sporting events, you were bound to see someone with a can of White Claw or Truly (these two brands dominate with an 85% combined share of the market). What restauranteurs want to know is whether the popularity of hard seltzer is just a fad, or will… Read more »

Off-site Trips to Plan for Senior Living Communities

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Just because individuals are part of an aging population doesn’t mean that they are ready to spend their days in a recliner. Seniors in good health often enjoy being active. Keep them engaged by providing a variety of options to accommodate different interests or abilities, but you might be surprised how many kinds of adventures seniors are eager to take on. Here are some popular options for your… Read more »

Will Robotic Process Automation Help Your Hospitality Recruiters?

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When people worry about “robots taking over their jobs” they might not realize that robots or AI brings more opportunity than it eliminates. What happens with robotic process automation is that the repetitive and simple processes are the ones that are typically automated. That allows us to focus on tasks that require a human touch. Here are several ways that robotic process automation can help hospitality recruiters do their job better. … Read more »

Expedia Group Signs Industry-First Agreement to Become Optimized Distributor of Marriott International Wholesale Rates

[Scott Samuels, CEO of Horizon Hospitality, is quoted in a recent article by Hospitality Technology] Expedia Group and Marriott International announced that as part of a new agreement signed in April 2019, Expedia Group will become the exclusive global optimized distributor of Marriott’s wholesale rates, availability, and content to a network of global travel providers,… Read more »

Two Areas to Focus on to Win the Airbnb Competition: Technology and Personalization

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Airbnb is a growing threat to the hotel industry. Many people choose Airbnb for travel accommodations because they enjoy the homey experience it offers. It can make them feel less like a tourist at a destination and more like a resident. There are a couple of ways for hotels to approach this competition – compete on their terms or your own. For example, the difference that technology and personalization can make.  Technology  One of… Read more »