Imagine interviewing a perfectly qualified candidate for a hard-to-fill hospitality position at your company. Now imagine they ask, “Why should I want to work for your company?”. Would you be able to provide a compelling answer? While not many candidates would be bold enough to ask that question, companies trying to attract the best talent… Read more »
The most competitive hospitality employers never stop asking themselves “How can we attract and keep the best hotel employees?” Competitive salary and healthcare benefits tend to be the first strategies that come to mind, but a recent statistic presents another opportunity. According to the Bank of America Institute, the average household cost of childcare has… Read more »
Having an easily recognizable employer brand is invaluable to hospitality companies seeking to attract candidates. However, some hiring situations require a more discrete approach. Whether a hospitality company wants to limit the number of unqualified candidates, shield business plans from competitors, or minimize operations disruptions during executive turnover, confidential searches can be a valuable strategy.… Read more »
“Trust is the highest form of human motivation. It brings out the very best in people.” – Stephen R. Covey For hospitality employers looking for the magic ingredient for motivating their teams, they can look no further than trust. Trust improves retention, productivity, and morale. Without it, employees will quickly leave, or worse, stick around… Read more »
Hotel human resources and executive teams can make the best-laid plans for diversity initiatives, but they will never see success without truly inclusive hotel workplaces for their teams. This brings about two questions for hotel owners – “What does it mean to be inclusive?” and “Why should I care?”. Inclusive workplaces consist of employees who… Read more »
Whether voluntarily or legally obligated, hospitality employers have made record-setting pay rate increases in 2023. However, many companies are still struggling to attract talent due to a low unemployment rate. When employers compete for talent in a small talent pool, they need more than increased pay to gain the upper hand. These conditions will produce… Read more »
Even though senior living staffing has improved immensely since the pandemic, attracting new staff is the number one priority for many senior living communities in 2024. Where can communities find fresh talent that can grow and develop with the senior living industry? Since Generation Z will make up 30% of the total workforce by 2025,… Read more »
As a hospitality manager, implementing “dry” promotions – a promotion that does not include a pay raise – can be risky. On the one hand, it can help employees quickly grow their skill sets and gain a better understanding of the business. On the other hand, employees often view it as an empty gesture by… Read more »
It’s no secret that the restaurant industry struggles to retain workers. Many restaurant owners have simply accepted this as a fact of life and figured out ways to cope with a revolving door of employees. However, the most competitive restaurateurs understand that creating staff loyalty is not only good for business but essential for growth.… Read more »
Whether you are trying to maintain a high level of service or turn around a poor bottom line, hotel employee training is crucial to running a successful property. Effective hotel staff training programs can increase profitability, help with talent acquisition, and improve employee engagement. Here are four metrics to assess whether your hotel’s training program… Read more »