Can Facial Recognition Increase Revenue for Your Hotel?

facial-recognition-technology-increase-hotel-revenue

  Facial recognition software is growing more prevalent and more accurate. Does it have a place in your hotel? Used properly, it has the potential to increase revenue and provide a better guest experience. Here are a few areas to consider its impact on your business. Improving Security Facial recognition software can prevent loss by… Read more »

Glassdoor Survey: One Word Leads to a Positive Candidate Experience

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Employers often wonder what it takes to hire and retain candidates in today’s talent market. A recent survey by Glassdoor may provide some answers. Chief among them is the importance of  communication. What candidates typically want most is to be kept informed every step along the way. How can you use this information to your… Read more »

Taking Health at Your Hotel to the Next Level

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Travel has changed over the years – or at least travelers have. Where road warriors were once happy to leave their fitness routines behind – or at best, toss a pair of running shoes into their suitcase – today they are more likely to continue their fitness regimens uninterrupted no matter where work or play… Read more »

Automation Improves the Current and Future Guests’ Experience

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As a hotel executive, you know automation is invaluable in operating more efficiently and cost-effectively. But have you considered all the ways in which automation can improve guest experience? Some of the latest automation innovations can help give guests a memorable experience that will encourage them to return and to recommend your hotel to their… Read more »

Scare Away Job Candidates With This Application Process

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If you’ve tried to hire lately – and let’s face it, hiring is an ongoing process in the hospitality industry – you know it’s a job-seeker’s market. Unemployment is at an all-time low, meaning employers need to court candidates, streamlining the hiring process and smoothing out any speedbumps that can scare off prospective employees before… Read more »

Embracing The Entitled

Be honest; when you read the title of this article, did it immediately conjure up an image of a selfie-taking, social media addicted, text-obsessed millennial? Before we go any further, let us first take a moment and apologize to the recent generation entering the workforce. Turns out, there may not be any increase at all… Read more »

Perfect Examples of VIP Experiences to Provide for Your Guests

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You want to provide each of your hotel or resort guests a memorable experience, but you know that attracting high-end guests means taking it to the next level. Plush surroundings, high thread-counts sheets and customer service that goes above and beyond are only the beginning. Here are a few ideas to make your guests feel… Read more »