Two Areas to Focus on to Win the Airbnb Competition: Technology and Personalization
Airbnb is a growing threat to the hotel industry. Many people choose Airbnb for travel accommodations because they enjoy the homey experience it offers. It can make them feel less like a tourist at a destination and more like a resident. There are a couple of ways for hotels to approach this competition – compete on their terms or your own. For example, the difference that technology and personalization can make. Technology One of […]
The Best Hospitality Recruiters Do More Than Place You in a Job
There are plenty of recruiters who can go out and find open jobs to match your qualifications. But, when you take your hotel or restaurant career seriously, you need much more. You need a partner who will take the time to understand your professional goals and advise on the best path to reach them. You […]
High-Touch Service Actually Means Touchless
Hotel managers seeking ways to enhance customer experience may find guests enjoy personalized service, but they don’t want to see it. In other words, they want you to be concerned about their welfare, but don’t want you hovering. Here’s how you can give your clients the kind of custom and seamless service they expect, encouraging […]
Transparent Communication in the Job Application Sets Your Hospitality Company Apart
In a highly competitive hotel recruiting market, communication is key. There are so many places in the application process where you can lose track of candidates. It’s vital they know where they stand every step along the way if you want to keep them engaged. Here’s how you can set your company apart. Put Yourself […]
Virtual Reality and Holograms – How Does That Help Your Hotel With Event Marketing?
Part of your competitive advantage in attracting event planners to your hotel is the quality of the accommodations you have to offer. Planners want to see that you have clean, comfortable rooms, and meeting and conference space that can handle their needs. Making a great impression can be a major factor in bringing new and […]
Chatbots and Messaging: Candidates Expect Them in the Job Search
The best candidates are often those who are currently employed, making it tougher to communicate with them in the hiring process. If they are trying to fit their search around their current job, they may not be able to take a call. They are likely to explore opportunities during off hours when it’s unlikely the […]