Why Hospitality HR Professionals Need to Participate in Social Media

Still on the fence about using social media?  Consider these statistics from the recent Cone Business in Social Media Study: 93 percent of Americans believe that a company should have a presence on social media sites. 85 percent believe that these companies should use social media to interact with consumers. 60 percent of Americans regularly… Read more »

Sustainability Poses Multiple Challenges for Hospitality Operations

Despite contradictions involving finances, operations and marketing, today’s hotel and restaurant operators are making huge strides toward sustainable operations. This was one of the key findings of the Cornell Hospitality Sustainability Roundtable, held in New York City this past November.  Participants, led by Associate Professor Alex Susskind, examined the critical issues in sustainability – namely,… Read more »

National Restaurant Association Predicts 2011 U.S. Restaurant Rebound

According to the NRA, after three years of negative real sales, America’s restaurant industry is poised for a comeback.  In its “2011 Restaurant Industry Forecast,” the NRA predicts a record $604 billion in annual sales this year – an aggregate sales increase of 3.6% over 2010 (1.1% in inflation-adjusted terms). Here are a few key… Read more »

Effective Employee Onboarding Tips for Hospitality Employers

“You never get a second chance to make a first impression.” When you hear this saying, you may envision a nervous job seeker, compulsively straightening his suit and repeating his 30-second “personal sales pitch” before an interview.  But quite honestly, the saying is just as relevant for hospitality hiring companies.  Why? When you mainstream and… Read more »

Ways Recruitment Services Can Save Hospitality Employers Time and Money

The time and costs associated with recruiting, screening, interviewing, evaluating and hiring employees are significant.  So why do it on your own?  A recruitment services firm can provide quick and cost-effective access to the talented professionals you need: Position Specification and Search Strategy Development. Before starting a search, a professional recruitment firm will help you precisely define what type of individual… Read more »