The ABCs to Generation Z Workers

FEATURED IN FOOD FANATICS MAGAZINE – A tight labor market and record highs in terms of foodservice job openings requires that you do more than stick a “help wanted” sign on your front window. Instead, try turning to Generation Z – the 61 million potential employees born between 1997 and 2012 – to fill server, dishwasher, cook and manager positions. The trick is figuring out how to make your restaurant an employer of choice.

Since Gen Z-ers want to work with friends, offer incentives to current team members who know how to find quality employees. Token finder’s fees for a referral won’t cut it. “You need to make it more financially beneficial to the individual who made the referral, then recognize them for their accomplishment in front of their peers,” says Scott Samuels, CEO of Horizon Hospitality, a nationwide executive search firm based in Overland Park, Kansas.

Habituated to social media’s instant feedback culture, Gen Z team members expect the same treatment at work. That doesn’t require regular reviews; regular acknowledgment on good work will likely do the trick. Regardless of how you handle it, “if you are not showing sincere appreciation for them, they are much more likely to move on,” Samuels says.

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