Event industry professionals know to expect the unexpected. From economic fluctuations and technology disruptions to evolving client expectations and workforce dynamics, event companies must be equipped to quickly adapt to change. Flexibility is not a “nice to have”; it’s a must. For event businesses to remain competitive and profitable, adaptability needs to be built into… Read more »
Category: Hospitality Industry Insights
How to Attract Top Hospitality Talent with Effective Job Descriptions
In the fast-paced and service-driven world of hospitality, attracting the right talent is critical. Whether you manage a luxury hotel, upscale restaurant, or senior living community, having a strong team can elevate guest satisfaction, streamline operations, and build a standout brand. Yet many organizations struggle to hire qualified candidates. One of the most overlooked tools… Read more »
How AI, Robotics, and Automation Are Reshaping Service Roles in Hotels, Restaurants, and Travel
The hospitality industry is undergoing a rapid transformation driven by emerging technologies. AI, robotics, and automation are no longer futuristic concepts—they’re active components in the way hotels, restaurants, and travel companies operate and engage with guests. For hospitality professionals and leaders, understanding this shift is essential to staying competitive, efficient, and guest-focused. Hotels: Enhancing Personalization… Read more »
Challenges in Senior Living Hiring: Finding the Right Talent for a Specialized Industry
The senior living industry plays a critical role in providing care, comfort, and security for elderly individuals. As the demand for senior living services continues to grow, so too does the need for qualified professionals who are not only skilled but also compassionate and patient. However, hiring the right talent for senior living facilities presents… Read more »
The Importance of Employer Branding in Attracting Hospitality Management Professionals
In the competitive world of hospitality, attracting top-tier management professionals is crucial for maintaining high standards and delivering exceptional guest experiences. However, finding the right talent is not just about posting job openings. It’s about creating a strong employer brand that resonates with potential candidates. A compelling employer brand will help you stand out in… Read more »
Different Career Paths in the Hospitality Industry
The hospitality industry is one of the most diverse career fields, offering exciting opportunities across hotels, restaurants, private clubs, senior living communities, and entertainment venues. Whether you enjoy creating memorable guest experiences, managing operations, or leading teams, there is a career path suited to your skills and interests. Here are some of the most rewarding… Read more »
How to Create a Positive Hiring Experience to Attract High-Caliber Candidates
Hiring in the hospitality industry is highly competitive, and attracting top talent requires more than just posting a job opening. Creating a positive hiring experience can set your business apart and ensure you secure the best candidates for your restaurant, hotel, senior living facility, or other hospitality business. Here’s how you can optimize your hiring… Read more »
Event Programming Ideas to Boost Club Engagement and Retention
Member engagement is the cornerstone of a thriving private club. Whether you manage a country club, golf club, yacht club, or senior living community, offering dynamic and well-curated events can significantly boost member satisfaction and retention. Below are innovative event programming ideas designed to create memorable experiences and reinforce long-term loyalty. Themed Dining Experiences Members… Read more »
What Recruiters Look for in Hospitality Candidates: An Insider’s Perspective
The hospitality industry thrives on exceptional service, operational efficiency, and creating memorable guest experiences. As an executive search firm specializing in hospitality, Horizon Hospitality has unique insight into what employers seek in top-tier candidates. Whether you’re a seasoned professional or aspiring to break into the field, understanding these key attributes can give you an edge.… Read more »
Creating a Compelling Benefits Package for Club and Resort Employees
Employee retention and satisfaction are pivotal in the hospitality industry, particularly for clubs and resorts where personalized service is the cornerstone of guest experience. A well-crafted benefits package can make all the difference in attracting top talent and keeping them engaged. Here’s how to create a benefits package that stands out while aligning with industry… Read more »