How Can Interim Management Help in a Senior Living Facility?

interim-management-senior-living-facility

One of the most challenging factors in managing a senior living facility is the ongoing uncertainty, especially in light of the COVID-19 pandemic. In senior living facilities, they are facing challenging times the most uncertainty they’ve seen in years, possibly ever. Will the resident population grow or shrink? Can you find the people you need… Read more »

Gen Z and Millennials Will Pay $50 More for Better Service – What Does Your Hotel Need to Provide?

generation-z-millennials-pay-more-better-hotel-service

There is a dual-pronged trend among younger consumers – minimalism and making travel a priority. They want to accumulate experience rather than stuff. That means that they are willing to spend more while on the road to make their travel experience exceptional, but not by stuffing their suitcases with gift store tchotchkes. As a leader… Read more »

Consumers’ Demand for Eliminating Manufactured Foods Isn’t Going Away

consumer-demand-eliminate-manufactured-food

Increasingly consumers are seeking a lower-impact, more sustainable way of eating. This focus is long overdue. The average American man eats nearly double the protein he needs, much of that in animal protein, which has a heavy impact on the environment. Beef production requires 20 times the land and emits twenty times as much greenhouse… Read more »

How Are Changing Dining Trends Affecting the Country Club?

country-club-dining-trends

Today’s club members are likely to have a much different attitude than those in previous decades. Country clubs were once primarily the purview of men only who might bring their wives and children in for tennis lessons or a family dinner (dressed up, of course). The atmosphere was one of dark wood, leather chairs, accompanied by cigars and lavish meals. Modern clubs are more inclusive, or they need to… Read more »

Real Changes to Implement to Improve Data Security of Your Hotel

data-security-hotels

In previous blogs, we have discussed the importance of gathering customer data to deliver a better experience and to maintain your customer base. Once you have collected that data, it becomes your responsibility to protect it. A reputation for careless handling of data can hurt your hotel’s business, so make data security a priority. How… Read more »

4 Tips for Handling the Multi-Generation Workforce in Senior Living Communities

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As many as five generations are working together and nowhere is that as noticeable as in senior living communities. Residents are most likely of the Greatest Generation or early Baby Boomers. At the same time, the newest employees are Generation Z, just out of high school, or even working part-time after class. GenX and Millennials… Read more »

Will COVID-19 Lead to Any Long-Term Changes in Restaurants?

covid-19-changes-restaurants

The situation with Coronavirus/COVID-19 is changing rapidly. The restaurant industry is one of the hardest hit. It’s not hard to understand why. People linger in close quarters in restaurants for extended periods, so it’s not ideal for social distancing. But diners enjoy eating out, and restaurant employees need to work. What Changes is Coronavirus Likely… Read more »