Drive Direct Bookings to Your Hotel Website with These Effective Tips

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Bargain travelers love Online Travel Agencies (OTAs), but hoteliers and even seasoned travelers frequently don’t. They give travelers little control over their experience. Hotel executives hate the high commissions they must pay and their inability to market based on service and amenities rather than just on price. This change is particularly challenging for boutique hotels… Read more »

Top Benefits of Interim Management for Hospitality Venues

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Those unfamiliar with interim management may incorrectly equate it with temporary staffing. While temporary or contract staffing can range from filling in for short-term absences to bringing on highly skilled specialists on a project basis, interim management is more strategic. They are there to provide continuity, stability or at times, act as a change agent.… Read more »

Where Is the Future of Senior Living Going in 2020 and Beyond?

What happens when the “me generation” enters senior living? They expect a lot more from providers and properties. Many boomers are fresh off caring for their aging parents and have seen how difficult it was for everyone involved, particularly for those “silent generation” members who were reluctant to leave the homes they worked so hard to pay off… Read more »

Friction-Less Hotel Experiences – How Can You Get There?

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Increasingly, travelers expect to see a significant part of their stays automated. On the one hand, automation can seem impersonal, but the reality is that it can drive a frictionless hotel experience by taking care of a lot of administrative tasks, allowing your employees to add the personal touch that can set your hotel apart. If a guest… Read more »

Is Hard Seltzer a Fad or a Real Trend?

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Summer of 2019 was the summer of hard seltzer. Everywhere you went this year, from bars to the beach to sporting events, you were bound to see someone with a can of White Claw or Truly (these two brands dominate with an 85% combined share of the market). What restauranteurs want to know is whether the popularity of hard seltzer is just a fad, or will… Read more »