The Counteroffer – Why Accepting One Doesn’t Help You Long Term

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To accept the counteroffer or to not accept the counteroffer, that is the question. You’ve gone through a tough job search and come back with an exciting offer. Upon going back to your current employer, you mention the offer.   It could be a few minutes later. It could be a few hours later. It could be the next day. Your current manager… Read more »

Hotel Employee Job Satisfaction: 3 Steps to Make Hotel Staff Happy

[Scott Samuels is quoted in a recent article from Big Mouth Survey] “…Scott Samuels, the CEO of Horizon Hospitality stresses the importance of respect and empowerment. He recommends asking the following questions to learn more about hotel employee job satisfaction. Does senior leadership treat employees with the respect they deserve? Does senior leadership empower (hourly)… Read more »

Fewer Teenagers Are Entering the Workforce – How Can Your Restaurant Adapt?

According to a study by The Brookings Institution, “The teen labor force participation rate reached an all-time peak in 1979 (57.9 percent) and gradually declined until about 2000 when it then dropped precipitously to a 2010–18 plateau of about 35 percent.” Why is that the case and what can you do about it? More is Expected… Read more »

How to Find the Passive Candidates You Need in Hospitality

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Passive candidates are some of the strongest you’ll find in the hospitality industry. They are already working successfully for one of your competitors or in a related industry. It’s up to you to encourage them to join your organization by persuading them that your opportunity represents an upgrade to their career or lifestyle. But first,… Read more »

3 Advanced Tips to Make Your Job Descriptions Stand Out

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The biggest mistake employers make is thinking that job descriptions should be geared toward their wants and needs, rather than those of job seekers. When you post a job description online, you should consider it to be a marketing piece to grab the attention of applicants who are qualified for your open positions.   It’s important to focus… Read more »

Will Robotic Process Automation Help Your Hospitality Recruiters?

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When people worry about “robots taking over their jobs” they might not realize that robots or AI brings more opportunity than it eliminates. What happens with robotic process automation is that the repetitive and simple processes are the ones that are typically automated. That allows us to focus on tasks that require a human touch. Here are several ways that robotic process automation can help hospitality recruiters do their job better. … Read more »

1 of 50 Teams Are Resilient – How to Hire for Resiliency in Your Private Club

What is resiliency and what can it bring to your private club’s team? It is the ability to bounce back quickly from setbacks and easily overcome obstacles that could prevent you from reaching your goals. Resiliency is important to the club industry because no matter what challenges are thrown at an employee, they are expected… Read more »