Independent Hotels Free to Forge Own Standards

REPORT FROM THE U.S.—Branded hotels have many resources when it comes to setting standards for everything from housekeeping procedures to front-desk protocol to food-and-beverage menus. But this is a larger issue for independent properties, which often must create and enforce their own standards. “It is a challenge, and independent owners and investors may not have… Read more »

Join the Culture Club?

Scott Samuels, CEO of Horizon Hospitality, was quoted in Career Planners – First-Time Jobseeker’s Guide. “According to Scott Samuels, founder & CEO of Horizon Hospitality, a company’s culture is more about the personality of a company. However, he says it’s difficult to ascertain through a question and answer session during an interview. “Culture needs to… Read more »

5 Restaurant staffing best practices

Scott Samuels, CEO of Horizon Hospitality, was quoted in Nation’s Restaurant News and Culinary Institute of America News. Finding and retaining staff can be a significant challenge for restaurants, and that issue is amplified in cities where staffing demand exceeds supply. However, a few simple strategies can help keep restaurants well-staffed all year-round. “Many restaurant… Read more »

What vacation rentals can learn from hotels

Scott Samuels, CEO of Horizon Hospitality, was quoted in Hostfully Vacation rental managers need to be a jack-of-all-trades. From marketing and advertising, to scheduling, guest communication, cleaning, and concierge services, the list of “things you need to know” can feel endless. Scott Samuels of Horizon Hospitality, a national hospitality recruiting firm, notes that “service still… Read more »

Horizon Hospitality Lauded as Top Industry Blog

MEDIA RELEASE FOR IMMEDIATE RELEASE CONTACT: Scott A. Samuels, CEO Horizon Hospitality Associates, Inc. (913) 333-3190 Email: [email protected] LEAWOOD, KS — May 23, 2017 – Horizon Hospitality has been recognized once again as a trusted resource for the hospitality industry. Most recently, the website and blog was named to Feedspot’s Top 100 Hotel Websites &… Read more »

How to network the right way

Scott Samuels, CEO of Horizon Hospitality, was quoted in Hcareers. For people who would like to enter the hospitality industry and for industry professionals who want to advance their careers, contacting and meeting new people in hospitality is a good way to identify possible opportunities. Networking also allows job seekers to learn about different workplaces… Read more »

As effective as the employee-referral process can be, some key improvements are still needed.

Scott Samuels, CEO of Horizon Hospitality, was quoted in this recent article published at Human Resource Executive Online. Samuels, whose firm provides executive-placement services to companies in the hospitality industry, says referral programs are often undermined by two things: corporate culture and inadequate rewards. “Sometimes, these programs don’t work because employees simply don’t want to… Read more »