Top HR Challenges in the Hospitality Industry

[Scott Samuels, CEO of Horizon Hospitality sits down with SHRM to talk about the biggest HR challenges facing the hospitality industry at the moment] “…Another enduring problem is the lack of diversity at higher levels of the industry. The industry’s hourly workforce is diverse, but that’s not the case for management. As a reckoning over… Read more »

Horizon Hospitality Named Top Office in Sanford Rose Associates Network

FOR IMMEDIATE RELEASE: 10/2/20 CONTACT: Scott Samuels, CEO, [email protected], (913) 333-3190 OVERLAND PARK, KANSAS Horizon Hospitality, the nationwide leader in executive search for the hospitality industry, was recently awarded the highest honor, Top Performing Office of 2019, by Sanford Rose Associates, an elite network of over 135 independently owned executive search firms. The award, initially… Read more »

Letter From the CEO

To my fellow Hospitality Professionals, Just three months ago, the unemployment rate was at an all-time low of 3.5%, and it was a candidate’s market. Now, as I write this, the unemployment rate is hovering around 20%, and the hospitality industry is feeling it the most. We are watching our industry and its needs change… Read more »

Hotel Employee Job Satisfaction: 3 Steps to Make Hotel Staff Happy

[Scott Samuels is quoted in a recent article from Big Mouth Survey] “…Scott Samuels, the CEO of Horizon Hospitality stresses the importance of respect and empowerment. He recommends asking the following questions to learn more about hotel employee job satisfaction. Does senior leadership treat employees with the respect they deserve? Does senior leadership empower (hourly)… Read more »

Sales Training, Tech Top Indie Hotel Spending Plans

[Scott Samuels, CEO of Horizon Hospitality, is quoted in a recent article by Hotel News Now] …Sluggish demand for overseas travel to the United States is predicted next year and the election year could take the industry in a host of directions, which is why independent hoteliers are thinking about spending priorities now… …Independent hoteliers… Read more »

Expedia Group Signs Industry-First Agreement to Become Optimized Distributor of Marriott International Wholesale Rates

[Scott Samuels, CEO of Horizon Hospitality, is quoted in a recent article by Hospitality Technology] Expedia Group and Marriott International announced that as part of a new agreement signed in April 2019, Expedia Group will become the exclusive global optimized distributor of Marriott’s wholesale rates, availability, and content to a network of global travel providers,… Read more »

Secrets of Staffing Success

Have you ever wondered what makes a successful recruiting firm in the Hospitality Industry? Scott Samuels, CEO of Horizon Hospitality, was recently featured in an episode of Secrets of Staffing Success hosted by Todd Lewandowski. Listen in as they discuss the ins and outs of being a niche recruiter for the Hospitality Industry, what the… Read more »

11 Most Common Lies People Put On Their Resume

Misrepresenting their education is one of the most common things people do on their resumes. Some may simply extend the truth a bit but others tell blatant lies and hope they won’t be caught. Scott Samuels, CEO of executive search firm Horizon Hospitality, cited a prime example. One hopeful listed Cornell School of Hotel Management… Read more »

7 clues you’re about to be fired – and what you can do about it

If your boss or manager sense that you’ll soon be on the way out, you may suddenly find yourself “Being excluded from important department meetings that you are customarily included in,” according to Scott Samuels of Horizon Hospitality. Samuels said a sure sign you’re about to be fired is finding a listing on an internet… Read more »

The ABCs to Generation Z Workers

FEATURED IN FOOD FANATICS MAGAZINE – A tight labor market and record highs in terms of foodservice job openings requires that you do more than stick a “help wanted” sign on your front window. Instead, try turning to Generation Z – the 61 million potential employees born between 1997 and 2012 – to fill server,… Read more »