Hotel Employee Job Satisfaction: 3 Steps to Make Hotel Staff Happy

[Scott Samuels is quoted in a recent article from Big Mouth Survey] “…Scott Samuels, the CEO of Horizon Hospitality stresses the importance of respect and empowerment. He recommends asking the following questions to learn more about hotel employee job satisfaction. Does senior leadership treat employees with the respect they deserve? Does senior leadership empower (hourly)… Read more »

Sales Training, Tech Top Indie Hotel Spending Plans

[Scott Samuels, CEO of Horizon Hospitality, is quoted in a recent article by Hotel News Now] …Sluggish demand for overseas travel to the United States is predicted next year and the election year could take the industry in a host of directions, which is why independent hoteliers are thinking about spending priorities now… …Independent hoteliers… Read more »

Expedia Group Signs Industry-First Agreement to Become Optimized Distributor of Marriott International Wholesale Rates

[Scott Samuels, CEO of Horizon Hospitality, is quoted in a recent article by Hospitality Technology] Expedia Group and Marriott International announced that as part of a new agreement signed in April 2019, Expedia Group will become the exclusive global optimized distributor of Marriott’s wholesale rates, availability, and content to a network of global travel providers,… Read more »

7 clues you’re about to be fired – and what you can do about it

If your boss or manager sense that you’ll soon be on the way out, you may suddenly find yourself “Being excluded from important department meetings that you are customarily included in,” according to Scott Samuels of Horizon Hospitality. Samuels said a sure sign you’re about to be fired is finding a listing on an internet… Read more »

Horizon Hospitality’s Strong Growth Leads to Regional Office Expansion in Scottsdale

MEDIA RELEASE FOR IMMEDIATE RELEASE CONTACT: Scott Samuels, CEO Tel: (913) 333-3190 Email: [email protected] Web: www.horizonhospitality.com Horizon Hospitality’s Strong Growth Leads to Regional Office Expansion in Scottsdale OVERLAND PARK, KANSAS – April 9, 2019 Horizon Hospitality, the nationwide leader in executive search for the hospitality industry is expanding their regional offices in Scottsdale, Arizona to… Read more »

Independent Hotels Free to Forge Own Standards

REPORT FROM THE U.S.—Branded hotels have many resources when it comes to setting standards for everything from housekeeping procedures to front-desk protocol to food-and-beverage menus. But this is a larger issue for independent properties, which often must create and enforce their own standards. “It is a challenge, and independent owners and investors may not have… Read more »

Join the Culture Club?

Scott Samuels, CEO of Horizon Hospitality, was quoted in Career Planners – First-Time Jobseeker’s Guide. “According to Scott Samuels, founder & CEO of Horizon Hospitality, a company’s culture is more about the personality of a company. However, he says it’s difficult to ascertain through a question and answer session during an interview. “Culture needs to… Read more »