As effective as the employee-referral process can be, some key improvements are still needed.

Scott Samuels, CEO of Horizon Hospitality, was quoted in this recent article published at Human Resource Executive Online. Samuels, whose firm provides executive-placement services to companies in the hospitality industry, says referral programs are often undermined by two things: corporate culture and inadequate rewards. “Sometimes, these programs don’t work because employees simply don’t want to… Read more »