Your Restaurant Is on OpenTable, Should You Be on Resy?

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If your restaurant is already on OpenTable, does it make sense to be on Resy as well? If you are unfamiliar with Resy, it’s a restaurant reservation and wait list system recently launched by Airbnb. Resy offers simple-to-use software that includes everything from table management to online bookings and POS integration. How does it work? […]

How Is Automation Making Scheduling and Ordering Easier?

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Many restaurant professionals worry about the impact that automation could have on the restaurant industry. Will innovations remove the personal touch from diner interactions? Will you need to recruit differently to find people with both restaurant expertise and a degree of tech-savvy? But lost in these concerns is the idea that technology can bring positive […]

Glassdoor Reviews Impact a Company’s Ability to Hire Top Performers

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You probably keep up with online feedback of your restaurant or hotel on common review sites to see how your service rates, but have you checked how you’re doing on Glassdoor? You provide the exceptional service you do because of the quality of people you hire. Are you sure your Glassdoor rankings aren’t impeding that […]

Will New Hospitality Technology Affect Talent Acquisition?

As automation increases in the hospitality industry, the way in which you recruit may be impacted. Your hotel or restaurant will need to hire people with different kinds of skill sets or retrain current employees people who show signs of potential and willingness for development. Are robots taking our jobs? In a word, no. But […]

Make Your Hospitality Goals Attainable in 2017

What is 2017 looking like for you? Are you looking to adopt some of the latest trends such as a no-tipping model, a food haul venue or accommodating bleisure travelers? Are you considering changes to your menu to incorporate locally sourced foods? Are you upgrading your technology? Maybe you’re focused on something simpler such as […]