Recognizing and Rewarding Staff

From housekeeping to the front desk, it’s important to recognize contributions at every level.  Here are some tips on how to recognize your team. Start by asking your team what would make them feel appreciated and motivated. You might be surprised. Some employees would enjoy an off-site team builder; others may ee it as one… Read more »

The Pre-Shift Meeting

Set the tone for a successful workday (or evening) with your pre-shift meeting. By taking 10 minutes to update your staff on what they need to know and prepare them for their shift, you’ll motivate them to do their best. Check that everything is in place. Mis en place works for the front of the… Read more »