Does your restaurant offer delivery? Should it? Delivery may be a great way to take advantage of the continuing “nesting” trend. But it’s important to go in with a plan so your core business doesn’t suffer and your delivered food experience is up to par with what your in-restaurant diners receive. What should you offer?… Read more »
When you are looking to fill a critical hospitality management position, you have options. How do you know which one will deliver the best results for your organization? Depending on the nature of the position, the number of people you need to recruit and the workload of your internal human resources department, you’ll probably choose… Read more »
If you’re a successful hospitality professional, you know a thing or two about how to run a hotel, restaurant or resort successfully. But you’re probably not an expert in finding the perfect job. To take a truly strategic approach to your career, you must partner with a hospitality recruiter who knows the industry and how… Read more »
Luxury Travelers expect more from their vacation and business trips– that’s no secret. But when guests are accustomed to always having the best – the fastest wifi, the highest thread count sheets, professionally decorated homes – how can a hotel set itself apart? In 2017, it’s about three things; simplicity, technology and telling a story.… Read more »
When was the last time you were surprised in an interview? If you can’t remember, it may be time to develop some new questions or take a fresh approach. In some industries, candidates can interview poorly, but still excel on the job. That is seldom the case in the hospitality industry. Some of the very… Read more »
During your busiest times, you want to turn over tables quickly to get more checks and get more customers in the door. But at other times, you may prefer that customers linger a while to enjoy themselves (and spend more money). In this post, we’ll discuss how you can control the length of time a… Read more »
LEAWOOD, KS—October 20, 2014—Horizon Hospitality, a hospitality industry employment search firm that provides a variety of recruitment services to restaurants, private clubs, hotels, and resorts across the nation, is proud to report a 36% increase in revenue year to date in 2014—the best end-of-year result in the company’s 16-year history. Over the course of 2014, Horizon… Read more »
In any business, establishing and maintaining a good reputation is the key to success. In hotels and restaurants, reputation is especially important. New customers come from many sources – travel agents, Internet, social media, word of mouth. Why is it so important to you treat job seekers as potential customers? 1. They May Already Be… Read more »
Despite contradictions involving finances, operations and marketing, today’s hotel and restaurant operators are making huge strides toward sustainable operations. This was one of the key findings of the Cornell Hospitality Sustainability Roundtable, held in New York City this past November. Participants, led by Associate Professor Alex Susskind, examined the critical issues in sustainability – namely,… Read more »