Cannabis Tourism: Is Your Hotel Prepared?
The number of states allowing recreational cannabis use continues to grow. This, combined with the renewed zeal for traveling post-COVID has lead to a boom in Cannabis Tourism. Travelers are flocking to states where it is legal, leaving many hotels wondering how to balance this trend with their current operations. Here are some things hotels […]
Did COVID-19 Reset the Competition Between Hotels and Airbnb?
Since its conception, traditional hotels have struggled to compete with short-term vacation rental platforms like Airbnb. But while COVID-19 wreaked havoc on the hotel industry, it also leveled the playing field in this respect. Travelers are still looking for a unique and personalized experience, but a renewed focus on safety and reliability has given traditional […]
What Can Your Hotel Do to Prevent a COVID Outbreak?
As hotels begin reopening, it’s essential for management to have a COVID-19 outbreak prevention plan. Taking a multi-pronged approach can ensure best practices are followed and that every possible measure is taken to prevent infection. Educating Employees Begin by educating your employees. It’s natural to assume that everyone has been following best practices to reduce […]
Gen Z and Millennials Will Pay $50 More for Better Service – What Does Your Hotel Need to Provide?
There is a dual-pronged trend among younger consumers – minimalism and making travel a priority. They want to accumulate experience rather than stuff. That means that they are willing to spend more while on the road to make their travel experience exceptional, but not by stuffing their suitcases with gift store tchotchkes. As a leader […]
Real Changes to Implement to Improve Data Security of Your Hotel
In previous blogs, we have discussed the importance of gathering customer data to deliver a better experience and to maintain your customer base. Once you have collected that data, it becomes your responsibility to protect it. A reputation for careless handling of data can hurt your hotel’s business, so make data security a priority. How […]
What Can Hotels Do to Bounce Back from Cancellations Due to Health Scares?
Coronavirus is having a devastating impact on the hotel industry. It can be overwhelming to think about for those in the field. But the industry has been hit hard before – SARS, 9/11, H1N1, multiple recessions – and they have always bounced back. It won’t be easy, and it may take time, but the hotel […]