What Makes a Great Hotel Manager?

What makes for a great hotel manager? Going far beyond the job description to help the hotel succeed! If you are a hotel manager or hope to become one, you need to put the needs of the hotel and its guests first. Here are few tips to help you make an asset of yourself in […]

Should Hotels Stop Offering Full Service?

Full-service hotels are expensive to stay in and expensive to run. Is there still a place for them or are they a thing of the past? Is limited service the way to go? Let’s take a look at some of the differences. Full service offers lots of extra amenities such as. Turn-down service Concierge Shuttle […]

Big Data Can Help Hotels. Here’s How!

Running a hotel is expensive. You can’t afford to make mistakes. What’s the easiest way to ensure that you are making the right decisions for your hotel? Big data. By analyzing what works and what doesn’t, you can ensure that you keep costs down, profits up and guests happy. Tracking Guest Spend Analyze data to […]

Accommodating the Multi-Generation Vacation

More families are including a number of generations in their vacation trips. Is your hotel or resort prepared? Are you equipped to offer something of interest to all ages and meet their varying needs so everyone can have a great time? Families are busy and hosting events at home can be stressful, so families are […]

Find the Hardest-Working Millennials

There is a common misconception that millennials are not as hardworking as previous generations. This notion usually comes from people who don’t have much experience working with people of varying ages. You may have to adapt your recruiting and hiring process to attract and retain the newest entries to the labor market, but understanding what […]