When you’re making the decision on whom to hire- how much weight do you put on “attitude” vs. skill or experience? The importance of “attitude” in a service-oriented environment: As you look to hire and train your new employees, your overall goal is to prepare them to have a positive impact on the customer experience… Read more »
Tag: Hotel Recruiting
Recruitment Process Outsourcing for Hospitality Companies
…the competitive edge for many Hotel, Restaurant and Club Management Companies! When I broach the subject of Recruitment Process Outsourcing (RPO) with Hospitality business owners, managers and HR executives, they usually ask me the same three questions: What is it? Why do I need it? And how will it benefit my organization? Of course, these are… Read more »