Recognizing and Rewarding Staff

From housekeeping to the front desk, it’s important to recognize contributions at every level.  Here are some tips on how to recognize your team. Start by asking your team what would make them feel appreciated and motivated. You might be surprised. Some employees would enjoy an off-site team builder; others may ee it as one […]

Independent Hotels: How Do You Compete With The National Brands?

It’s tougher every year for independent hotels to compete with large international chains. But with a proactive approach and attention to detail, small boutique hotels can carve out their own niche. Provide better service. Guests are attracted to independent hotels because they are tired of the cookie-cutter experience they get at large chains. Train your […]

2015 For Hospitality: What’s In Store for Your Hotel or Restaurant?

One of hospitality’s most prominent trends in 2015 is continued consumer demand for locally sourced ingredients. Restaurant customers continue to ask for locally sourced and sustainable produce, meats and fish. Travelers to your hotel will be looking for meals and accommodations that offer local flavor over sterile corporate staleness. What Does That Mean For Hospitality […]

Motivating Your Hospitality Staff: Which Style Is Best For You

Figure out the best strategies to motivate your hospitality staff by determining what management style will work best with your employees while remaining true to yourself. A variety of styles can be effective depending on your company, location, or your clientele. What’s the best one for you – and your team? What’s Your Management Style? […]

Goal-Setting for 2015: How to Create Effective Goals In The Hospitality Industry

The economy is showing signs of recovery. With more spendable money in consumer pockets, it should be a banner year for the hospitality industry. People will be dining out, vacationing, traveling for business. How can you create goals for your team that will help them to manage the boom? Communicate Company Objectives It’s critical that […]

5 Tips To Keeping Employees Not Only Engaged, But Happy

Much focus is placed these days on keeping employees engaged. But is that enough? Keeping your employees happy is the key to reducing turnover, increasing operational efficiency and improving your bottom line. How can you ensure that your employees are happy and engaged? Communicate Your Vision Let them in on your dreams and plans. Employees […]