Quiet Quitting in Hospitality: Separating the Symptom from the Cause

What began as a viral video has become one of the most talked about (and written about) topics this year. The workplace phenomenon either sparks fiery debate, or is brushed off as “all in our heads” and nothing more than clickbait. To a certain degree, the arguments for or against quiet-quitting in hospitality do not […]

How Community Involvement Can Strengthen Your Brand

Generation Z and Millenials have spoken: They want to see businesses make an effort to address social issues. Not only that, 55% of consumers are willing to pay more if they know they are supporting a business that gives back. Hospitality companies exploring ways to strengthen their brand might consider investing time and energy into […]

How Community Involvement Can Strengthen a Private Club’s Brand

While private clubs may have been founded on principles of exclusivity, today’s members may be looking for something else – a connection to a community. Private clubs exploring ways to strengthen their brand might consider investing time and energy into greater community involvement. Here are some top reasons for a private club to expand its […]

6 Reasons Hospitality Employees Don’t Refer Candidates

People trust people more than companies, which is why employee referral programs tend to produce hires with a longer tenure. But for them to be effective, employees need to actually participate. This is where many referral programs stall and leave business owners and HR professionals scratching their heads. Where do they go wrong? Here are […]

Hotel Sustainability Starts With Employees

Today’s travelers are increasingly aware of the carbon footprint that their travel has. Unsurprisingly, hotels are investing in sustainability initiatives in response. Existing hotels are being refitted and new hotels are being built with energy-reducing technology. But are these physical changes enough to significantly improve hotel sustainability across the industry? Unless the entire hotel team […]

What Will it Take to Win Hospitality Workers Back?

COVID-19 caused a massive wave of lay-offs in the hospitality industry. Although hospitality workers are some of the most passionate people about their jobs, necessity pushed many to find careers in other industries. So, once the pandemic subsided, many were hesitant to jump back into the notoriously tough hospitality industry. Hospitality companies have found they […]