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5 Reasons to Treat Job Seekers as Potential Customers
In any business, establishing and maintaining a good reputation is the key to success. In hotels and restaurants, reputation is especially important. New customers come from many sources – travel
Restaurant Management: Stop Losing Your Top Performers
Why do hospitality employees – including top-performing talent – feel the urge to flee? The top two reasons cited by industry experts are: They don’t feel valued by their employers,
Are We Addicted To Stress?
For many, pending deadlines and packed schedules are not overwhelming, but instead can be a driving force that pushes them toward greater productivity. We have processes to streamline, goals to
The Millennial Challenge
By the year 2030, Millennials, also known as Gen Y (those born in the 80’s and 90’s) will make up 75% of the workforce. The U.S. Bureau of Labor Statistics predicts
Benefits of Outsourcing Your Club’s HR Department
How would your club run without the right staff – and the best possible human resources structure to hire, retain and develop them? The answer is: Not at all. Your
How to Receive Critical Employee Feedback
You’re committed to attracting new customers and retaining the ones you have, encouraging them to return time and again. Right on, but remember: Don’t overlook your most important customers –