Categories
Creating a Culture of Retention
Offices everywhere are full of eager employees poised for fresh starts! There is recharged enthusiasm for conquering previously unconquerable projects. Time with family and friends has allowed for the creation
Hiring for Attitude
When you’re making the decision on whom to hire- how much weight do you put on “attitude” vs. skill or experience? The importance of “attitude” in a service-oriented environment: As
Measuring Employee Engagement
With the competition for loyal customers ever rampant, one of your key differentiators is the service provided by your employees. Next to an extremely satisfied customer, your employees are your
What Do We Give Up For Service
Recently I was on my favorite website planning a get-away vacation as a Valentine’s Day gift for my husband. He picked the location and my job was to find a
Lessons from an Undercover Boss
What We Learn from an “Undercover Boss” (article by Catherine Loudon) While I’m usually opposed to watching “Reality TV”, I couldn’t stop my curiosity last night with the season premiere
Introducing Horizon HR Solutions
MEDIA RELEASE FOR IMMEDIATE RELEASE CONTACT: Scott A. Samuels, CEO Horizon Hospitality Associates, Inc. (913) 333-3190 Email: scott@horizonhospitality.com Leading Executive Search Firm now provides Human Resource Solutions for Enhancing Business