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April Fools – How to Spot Lies on a Resume
It’s surprising how often people lie on their resumes – especially given the proliferation of social media. But people do – sometimes prominent people – and go on to great
Recognizing and Rewarding Staff
From housekeeping to the front desk, it’s important to recognize contributions at every level. Here are some tips on how to recognize your team. Start by asking your team what
The Pre-Shift Meeting
Set the tone for a successful workday (or evening) with your pre-shift meeting. By taking 10 minutes to update your staff on what they need to know and prepare them
The Farm-to-Table Movement
The Farm-to-Table Movement relies on fresh local ingredients to produce high-quality meals at a lower cost and with reduced environmental impact. But what does it mean to the restaurant business?
Dealing with Bad Reviews
One of the first lessons to learn in the hospitality industry is that you can’t please everyone. What’s too cold for one guest is too hot for another. One person’s
The Benefits of Working with Recruiters When Looking For Candidates
Your first instinct may be to go it alone when you are looking for new employees, but just as running your hotel or restaurant is your specialty, finding great new