Recruiting Challenges for 2014
Are You Ready to Meet the Challenge of Recruiting in 2014? written by Dana Baith VP of Recruiting – Horizon Hospitality Government agencies, industry publications and travel associations are all shouting the good news…”The hospitality industry (especially the hotel sector) will continue to see an increase in business during the coming year.” Obviously that means […]
Measuring Employee Engagement
With the competition for loyal customers ever rampant, one of your key differentiators is the service provided by your employees. Next to an extremely satisfied customer, your employees are your greatest customer loyalty tools for your business. Their level of engagement and satisfaction has a direct impact on how the experience received by your customers. […]
Interview Tips for Hospitality Industry Professionals
Congratulations – you’ve been invited in for an interview with a leading hospitality employer. This opportunity really has potential, and you want to nail the interview. Now what? Review this list of tips to make sure you have all your bases covered: Revisit your résumé. Make sure you know dates of employment, responsibilities, professional accomplishments, […]
“Tell Me About Yourself”: Leverage the Power of this Critical Interview Question
If you’ve ever been on an interview, you’ve probably heard this one: “Tell me a little bit about yourself.” Sounds innocuous enough, but in reality this is an extremely important question. Interviewers ask it for a number of reasons: to get a sense of what you feel is most important about yourself; to see how well […]