Media Room
Stay informed on the Hospitality Industry
Blogs
Horizon Hospitality’s blog regularly delivers timely news, industry insights, and proven best practices for both hospitality employers and professionals. Our articles cover leadership trends, hiring strategies, compensation benchmarks, and career guidance.
Categories
The Customer Is Always Right! Why Choosing Candidates with Good Customer Service Skills Is Key
Happy customers are the lifeblood of the hospitality industry. Satisfied guests return repeatedly and often send their friends. Customers who feel they are not treated well also share their experience,
Creating Exceptional Teamwork between your Front of House and Back of House Staff
A little friendly rivalry between the front and back of the house is to be expected – even welcome. But when it begins to have a negative impact on daily
The 5 Most Effective Ways of Retaining Top Talent Within Your Hospitality Company
The hospitality industry is notorious for its high turnover rates. Industry veterans accept this as inevitable to a degree. But when you are filling a key position or can identify
Earning Respect from Your Restaurant Staff
Restaurant industry employees are an interesting group. You have the youngsters who join the crew for a quick buck before moving on to a more corporate job, veterans who enjoy
The Pros and Cons of Job-hopping in the Hospitality Industry
It’s tough to strike a balance between building longevity in one place and going where the opportunity is. How do you know if you should stay for the long haul
Three Behavioral Interview Tips To Calm Your Fears
Interviews are intimidating enough already. Behavioral interviews add another layer of pressure onto an already stressful situation. Taking the time to prepare and craft a cohesive career story can make
Podcasts
Episode 106:
Science Behind Great Bar Programs
Guest: Ben Potts
Partner – Unfiltered Hospitality
Episode 105:
Marketing for a New Age of Hospitality
Guest: Annette Marquez
CMO – Hello AM Marketing
Episode 104:
Hiring For Hospitality
Guest: Alissa Thomas
VP of Recruiting – Horizon Hospitality
Episode 103:
Redefining Luxury Hospitality
Guest: Bernardo Neto
General Manager – The Ben Hotel
Episode 102:
Restaurant Entrepreneurship Journey
Guest: Kevin Timmons
Owner – Nick & Jakes Restaurants
Episode 101:
The Heart of Hospitality
Guest: Dave Adams
Director of Hospitality – Belmont Park
In The News
Articles from leading hospitality publications where Horizon Hospitality is quoted as a trusted industry expert. These pieces showcase our perspectives on executive hiring trends, leadership strategy, compensation insights, and the evolving hospitality talent landscape.
Top hotel trends: Industry experts predict what’s ahead
Oct 22, 2025 (last updated)
Technology and data are a big focus for hospitality right now. It touches almost every aspect of the business.
2025 Most Affordable Online Master’s Degrees in Hospitality Management
May 15, 2025 (updated)
(press release)
Horizon Hospitality Named Top Office in Sanford Rose Associates Network
Oct 2, 2020
Hotel Industry to Younger Workers: We Feel Your Pain
Mar 17, 2020
Hotel Employee Job Satisfaction: 3 Steps to Make Hotel Staff Happy
Feb 6, 2020 (last updated)
Sales Training, Tech Top Indie Hotel Spending Plans
Dec 19, 2019
Expedia Group Signs Industry-First Agreement to Become Optimized Distributor of Marriott
Sep 17, 2019
11 Most Common Lies People Put on Their Resume
Jun 5, 2019
Independent Hotels Free to Forge Own Standards
Feb 21, 2019
How to Fill Positions with Gen Z Workers
2019
How to Know When You’re on Thin Ice at Work
Nov 28, 2018
Punch Bowl Social Is the Next Big Eatertainment Chain
Oct 2018
5 Restaurant staffing best practices
Dec 17, 2017
7 clues you’re about to be fired (and what you can do)
Oct 5, 2017
Hospitality Execs Explain How to Network the Right Way
Nov 28, 2016