Hiring Success is About Setting Expectations

A recent Indeed poll found that there are three main reasons candidates drop out of hiring processes (or jump ship after their first day). Either they received a better offer elsewhere, they did not like the offer they received, or they did not feel there was enough communication. In this hiring market, these situations aren’t… Read more »

5 Reasons Why You Should Always Ask Questions in an Interview

Candidates should always be prepared with questions before an interview

“So, do you have any questions for me?” This question can make even the most confident candidate nervous, and unfortunately produce the occasional “deer in the headlights” reaction. As a candidate, you might think that if you ask too many questions, you’ll come across as annoying or even clueless. But that couldn’t be farther from… Read more »

The Top Interview Tips from Hospitality Recruiters

As hospitality recruiters, we want nothing more than to see the most qualified candidate get hired and to assist job seekers at every step. So, we’re just as frustrated as the candidate when they meet every experience requirement and pass all the screening tests, only to see a bad interview wreck their chances. Since most… Read more »

Recruiting Challenges for 2014

Are You Ready to Meet the Challenge of Recruiting in 2014? written by Dana Baith VP of Recruiting – Horizon Hospitality Government agencies, industry publications and travel associations are all shouting the good news…”The hospitality industry (especially the hotel sector) will continue to see an increase in business during the coming year.”  Obviously that means… Read more »

Measuring Employee Engagement

With the competition for loyal customers ever rampant, one of your key differentiators is the service provided by your employees.  Next to an extremely satisfied customer, your employees are your greatest customer loyalty tools for your business.  Their level of engagement and satisfaction has a direct impact on how the experience received by your customers.… Read more »

Interview Tips for Hospitality Industry Professionals

Congratulations – you’ve been invited in for an interview with a leading hospitality employer.  This opportunity really has potential, and you want to nail the interview. Now what? Review this list of tips to make sure you have all your bases covered: Revisit your résumé. Make sure you know dates of employment, responsibilities, professional accomplishments,… Read more »