What Recruiters Look for in Hospitality Candidates: An Insider’s Perspective

The hospitality industry thrives on exceptional service, operational efficiency, and creating memorable guest experiences. As an executive search firm specializing in hospitality, Horizon Hospitality has unique insight into what employers seek in top-tier candidates. Whether you’re a seasoned professional or aspiring to break into the field, understanding these key attributes can give you an edge. […]

5 Ways to Better Accommodate Guests with Special Needs

There is no shortage of regulations detailing how restaurants and hotels are to provide for guests with disabilities or special needs. Yes, these regulations make it technically possible for people with disabilities to visit businesses. However, they are a far cry from truly making guests with special needs feel welcome. Since one in four Americans […]

What Will it Take to Win Hospitality Workers Back?

COVID-19 caused a massive wave of lay-offs in the hospitality industry. Although hospitality workers are some of the most passionate people about their jobs, necessity pushed many to find careers in other industries. So, once the pandemic subsided, many were hesitant to jump back into the notoriously tough hospitality industry. Hospitality companies have found they […]

How Hospitality Companies Can Avoid Hiring Bias

While a company may have great intentions when it comes to hiring diverse candidates, different types of bias can easily cause efforts to fall short of those diversity goals. Unconscious bias can be especially problematic in the recruitment process, for both the candidate and employer. Not only does it hurt the company’s chances of hiring […]

The Stress Test

In any high – level management search, employers look for passionate individuals who wake up each day craving success, and can channel that passion into actions and results. Companies respect those who have the strength to learn why they failed, what to do in the future to succeed, and the willpower to get back on […]

Are High Performers Leaving? How Does That Reflect on Your Managers?

It’s important to track the resignation and retention rate for your highest performers. If you are losing staff, take time to analyze who is leaving and why. If it’s lesser performers you are losing, they may be disgruntled or be unwilling to put in the effort it takes to get ahead. But if you’re losing […]