Sustainability Poses Multiple Challenges for Hospitality Operations

Despite contradictions involving finances, operations and marketing, today’s hotel and restaurant operators are making huge strides toward sustainable operations. This was one of the key findings of the Cornell Hospitality Sustainability Roundtable, held in New York City this past November.  Participants, led by Associate Professor Alex Susskind, examined the critical issues in sustainability – namely, […]

Succession Planning – Identifying New Leaders for Your Hospitality Organization

The boomers are retiring. This is not news, of course, but their mass exodus from the workforce does create a potential problem for many organizations – namely, identifying new leaders to fill the boomers’ shoes.  In addition to closing the talent gap this generation will leave, other reasons to proactively develop new leaders include: Keeping […]