Yes, Business Travel Will Return, But Is Your Hotel Ready?

Companies have finally returned to the office, and business travel will slowly but surely follow. But a recent survey by Deloitte has revealed some surprising trends for post-COVID business travel, and they have nothing to do with the safety protocols that have dominated business strategies in the last two years. What will your hotel need… Read more »

There is a New Traveler in 2022. Are Hotels Ready?

It’s no secret that during COVID travelers put a premium on cleanliness and flexibility. Now, as travelers plan post-pandemic trips, their priorities seem to have shifted. But hotels have already made drastic changes to their operations and staffing to address the needs of the pandemic. Here is how the previous changes will help (or hinder)… Read more »

Sustainability Poses Multiple Challenges for Hospitality Operations

Despite contradictions involving finances, operations and marketing, today’s hotel and restaurant operators are making huge strides toward sustainable operations. This was one of the key findings of the Cornell Hospitality Sustainability Roundtable, held in New York City this past November.  Participants, led by Associate Professor Alex Susskind, examined the critical issues in sustainability – namely,… Read more »