The Do’s and Don’ts of Hiring a Chef

Chefs are the rockstars of the restaurant industry. Here's the smart way to hire one for your restaurant.

Let’s face it: Executive Chefs are like rock stars in the restaurant industry. They can gain bigger-than-life reputations, drawing patrons solely based on their persona. However, their daily performance is also pivotal to a restaurant’s bottom line. Whether you are replacing an existing chef, filling an open position, or starting a new restaurant, here are… Read more »

What’s Next for Eatertainment?

Eatertainment is a sign that the experience economy is thriving

The concept of pairing food with entertainment is not new to hospitality. After all, it seems like bowling alleys, arcades, and music venues have always offered concessions. Likewise, billiards have always gone hand in hand with drinking establishments. But in the last few years, concepts like Top Golf and Punchbowl Social have paved the way… Read more »

The Top Employee Benefits for your Hospitality Team

What is today’s workforce looking for from employers? Health benefits? Flexibility? Long-term financial security? Career support? Yes, yes, yes, and yes. For hospitality employers looking for ways to draw in new talent and keep existing employees, here are the benefits most meaningful for today’s workers: Robust Retirement Support Flexible Healthcare Paid Time Off (without strings… Read more »

5 Ways to Better Accommodate Guests with Special Needs

How to better accommodate guests with special needs

There is no shortage of regulations detailing how restaurants and hotels are to provide for guests with disabilities or special needs. Yes, these regulations make it technically possible for people with disabilities to visit businesses. However, they are a far cry from truly making guests with special needs feel welcome. Since one in four Americans… Read more »

What the Newest Pay-Transparency Laws Mean for Restaurants

Pay transparency will effect restaurants

The movement for pay transparency is picking up steam. Starting in January 2023, Rhode Island, California and Washington will join the growing list of states with pay transparency laws. These laws range from requiring salary ranges in job advertisements to mandating that companies share current pay ranges with any employee who requests them. Restaurants are… Read more »

What Does the Next Step in the Drive-Thru Evolution Mean for Restaurants?

The drive-thru industry is transforming. A booming convenience culture, super-charged by a pandemic, has given rise to consumers seeking ways to receive meals faster and with less friction. Yet at the same time, diners also crave a unique and high-quality dining experience. Operations, technologies, and even physical building structures are rapidly evolving to accommodate the… Read more »

No Tipping Restaurants: Weighing The New Pros and Cons

Horizon Hospitality's Pros and cons to no-tipping policy in restaurants

An earlier version of this post ran in 2020. We’ve published this update because the landscape of employment in the restaurant industry has changed drastically since then, and we believe employers should have the most up-to-date information when making strategic business decisions. Ghost kitchens, contactless ordering, high-capacity drive thru’s: the innovations coming from the restaurant… Read more »

Use Individual Goals to Drive Your Hospitality Team’s Success

Setting Goals for Individuals that Benefit the Whole Team

Communicating company goals to your hospitality team is critical to the success of your business. But teams or individual employees cannot be expected to break those goals down into achievable tasks on their own. Nor can they be expected to achieve them if the method is at odds with their own goals. It’s up to… Read more »

Quick and Easy Ideas for Restaurant TikTok Success

Busy restaurant owners might be hesitant to jump into yet another social media platform, but TikTok is becoming difficult to ignore. Considering it gains eight new users every second, has low competition for exposure, and has an algorithm that focuses on pushing content to users nearby, it is a perfect place for restaurants of all… Read more »