The Top 5 Restaurant Menu Trends in 2023

Many conversations surrounding 2023 restaurant menu trends seem to focus on quirky and bizarre ingredient combinations or TikTok influencers. However, when it comes time to order food from a menu, what are diners excited to order? In a nutshell, diners want their food choices to feel good: physically, emotionally, and even ethically. Here are five… Read more »

How to Quit Your Job the Right Way

A guide to not burning bridges when you quit your job

Whether salary negotiations fell through, the work environment was toxic, or your dream opportunity fell into your lap, you’ve decided that your days are numbered with your current employer. You have finally come to the conclusion that it’s time to move on. So how do you handle your last days at your current company? A… Read more »

Common HR Mistakes for Restaurant Owners to Avoid

There are two things that most small restaurant owners have in common. The first is that they are passionate about the restaurant industry. The second is that they are incredibly busy. Sometimes, these two traits make it easy for some essential, but less exciting, business functions to fall through the cracks. For example setting up… Read more »

Insightful Solutions to Reservation No-Shows

If you work in the restaurant industry, we don’t need to tell you how irritating, and usually financially detrimental, reservation no-shows are. It can throw operations out of balance and often creates staff resentment toward diners. While there is no one-size-fits-all solution, there are several ways you can control the rising rate of reservation no-shows.… Read more »

What is Turnover Really Costing You?

written by Leigh Ann Teubert Vice President – Horizon Hospitality When a guest walks into your operation and sees the same reliable people, it increases their comfort and confidence that they will receive great service. They will keep coming back and confidently tell all their friends about their experience. So, when your hotel or restaurant… Read more »

The Do’s and Don’ts of Hiring a Chef

Chefs are the rockstars of the restaurant industry. Here's the smart way to hire one for your restaurant.

Let’s face it: Executive Chefs are like rock stars in the restaurant industry. They can gain bigger-than-life reputations, drawing patrons solely based on their persona. However, their daily performance is also pivotal to a restaurant’s bottom line. Whether you are replacing an existing chef, filling an open position, or starting a new restaurant, here are… Read more »

What’s Next for Eatertainment?

Eatertainment is a sign that the experience economy is thriving

The concept of pairing food with entertainment is not new to hospitality. After all, it seems like bowling alleys, arcades, and music venues have always offered concessions. Likewise, billiards have always gone hand in hand with drinking establishments. But in the last few years, concepts like Top Golf and Punchbowl Social have paved the way… Read more »

The Top Employee Benefits for your Hospitality Team

What is today’s workforce looking for from employers? Health benefits? Flexibility? Long-term financial security? Career support? Yes, yes, yes, and yes. For hospitality employers looking for ways to draw in new talent and keep existing employees, here are the benefits most meaningful for today’s workers: Robust Retirement Support Flexible Healthcare Paid Time Off (without strings… Read more »

5 Ways to Better Accommodate Guests with Special Needs

How to better accommodate guests with special needs

There is no shortage of regulations detailing how restaurants and hotels are to provide for guests with disabilities or special needs. Yes, these regulations make it technically possible for people with disabilities to visit businesses. However, they are a far cry from truly making guests with special needs feel welcome. Since one in four Americans… Read more »