Four Surprising Ways Restaurant Loyalty Programs Are A Win-Win

For decades, the loyalty program has been a tried-and-true marketing tactic for the restaurant industry. But loyalty programs have evolved far beyond the simple punch card. With a bit of data management and creativity, restaurants can attract new customers, and existing customers can receive more meaningful perks. Here is how loyalty programs are truly a… Read more »

Predicting Restaurant Trends for 2021: An Impossible Task?

It’s that time of year again when restaurant professionals and experts make their grand predictions for the next year’s trends to watch. But this year has been unique and the next twelve months have never been less certain. With so many tough to predict factors like COVID-19 numbers, government regulations, and public sentiment, one has… Read more »

Ghost Kitchens Explained

Ghost kitchen: It’s the buzzword on everyone’s lips in the hospitality industry lately. But what exactly is it? Basically, it’s a commercial cooking space rented by either virtual restaurants or more traditional dining venues. They exclusively focus on creating food to be delivered to customers. Unsurprisingly, interest in them has surged since the onset of… Read more »

No Tipping Restaurants: Weighing The Pros and Cons During COVID-19

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In light of COVID-19, some restaurants (like this one) are wholeheartedly embracing the no-tipping movement in an effort improve paychecks for their workers. Yet at the same time, other restaurants (like this one) have abandoned the idea, citing the same concern for employee pay. So how does a restaurant decide if adopting a no-tipping policy… Read more »