Busy restaurant owners might be hesitant to jump into yet another social media platform, but TikTok is becoming difficult to ignore. Considering it gains eight new users every second, has low competition for exposure, and has an algorithm that focuses on pushing content to users nearby, it is a perfect place for restaurants of all… Read more »
Recently, a few restaurants have gained national attention for experimenting with something unheard of in the industry – a four-day workweek. While normalizing a better work-life balance is long overdue, a four-day workweek might feel too extreme for many restaurant operations. But with some creativity and clear communication, many restaurants can give their workers more… Read more »
After being furloughed, unemployed, or transitioning to a new industry, hospitality workers have reassessed the industry’s ability to meet their well-being needs. Multi-faceted benefits packages have now gone from “nice-to-have” to “must-have” for employers to attract and retain talent. The most well-received benefits focus on supporting employees outside of their working hours. Focus on these… Read more »
First, there was Cryptocurrency, then there was talk of the metaverse. Now everyone is discussing NFTs (or non-fungible tokens). At first, these all seem like concepts only applicable to tech industries or gaming forums. But some notable restaurant chains like Mcdonald’s and Panera have jumped in on these virtual trends, including NFTs. While the practical… Read more »
The recent Starbucks workers’ union campaigns are making waves in the hospitality world. Since the restaurant industry, in particular, has one of the lowest unionization rates, it feels like uncharted waters for many industry leaders. Here are five essential things that management can and cannot do during a restaurant union campaign: Don’t Threaten It may… Read more »
As of December 28, 2021, the newest ruling of the Fair Labor and Standards Act by the Department of Labor, known as the “dual-jobs” rule, officially goes into effect. Like many government rulings, it is far from straightforward, even though it seeks to clear up confusion over previous policies. Here is a breakdown of how… Read more »
People don’t quit bad jobs, they quit bad bosses. This is on the tip of everyone’s tongue as employers scramble to stay staffed during “The Great Resignation.” And since the restaurant industry sees some of the highest rates of turnover, it makes one wonder: What makes a successful restaurant manager? Here are some common misconceptions… Read more »
For decades, the loyalty program has been a tried-and-true marketing tactic for the restaurant industry. But loyalty programs have evolved far beyond the simple punch card. With a bit of data management and creativity, restaurants can attract new customers, and existing customers can receive more meaningful perks. Here is how loyalty programs are truly a… Read more »
It’s that time of year again when restaurant professionals and experts make their grand predictions for the next year’s trends to watch. But this year has been unique and the next twelve months have never been less certain. With so many tough to predict factors like COVID-19 numbers, government regulations, and public sentiment, one has… Read more »
Ghost kitchen: It’s the buzzword on everyone’s lips in the hospitality industry lately. But what exactly is it? Basically, it’s a commercial cooking space rented by either virtual restaurants or more traditional dining venues. They exclusively focus on creating food to be delivered to customers. Unsurprisingly, interest in them has surged since the onset of… Read more »
