Self-driving cars are not yet widespread, but testing is ongoing. Common wisdom is that delivery of packages and food will ramp up much faster than actual human transport will. Ford, Toyota and several other manufacturers are running pilot programs. There has been some bugginess, but it truly is the way of the future, so it’s… Read more »
Inside each of us, a tumultuous war rages. One side offers immediate gratification, the exhilaration of living life in the present, and the excitement of spontaneous enjoyment. On the opposing side of the battlefield: patience to endure the uncertainty of the future, the cognitive ability to remain focused on a singular task or goal, and… Read more »
The problem in the hospitality industry is not that there are not enough candidates. It’s that there aren’t enough quality candidates. Narrowing the field from dozens or hundreds of candidates to a select few that are qualified enough to interview can take a lot of person-hours. Can AI do some of the heavy lifting for… Read more »
As they say on Project Runway, “One minute you’re in, the next minute you’re out.” That’s just as true for restaurants as it is for design. But when it seems like new food trends are rolling out daily, how can you decide which ones to jump on and which to skip? It’s important to hang… Read more »
You want diners to relax and enjoy their experience in your restaurant. If they feel at home, they are more likely to become repeat customers. The longer they linger, the more likely they will order dessert, more drinks, or coffee, all of which are high-margin items. Increasing check totals can boost revenue and tip amounts,… Read more »
Do you know what GDPR is, and how it could impact your hospitality business? Here’s an overview of what you need to know. The General Data Protection Regulation (GDPR) is a law passed by the European Union (EU) regarding the management of the personally identifiable information (PII) belonging to citizens of its member countries. This… Read more »
As we enter the warmer months of 2017, several trends are emerging in cuisine, beverage, technology and restaurants. Some of these trends are brand new and others have built on prior successes. It remains to be seen which will be a flash in the pan and which will have real staying power. Here are the… Read more »
Airbnb has thrown a scare into some segments of the hospitality industry. They are in direct competition with hotels and resorts. But restaurants would be wise to embrace this trend, viewing it as an opportunity rather than a threat. You would think that since Airbnb guests are considered to be budget-minded and often have access… Read more »
What’s your primary responsibility? Is it hiring? Probably not. However, chances are you’re spending way too much time on it. Hiring well is essential, but it’s time-consuming and difficult to get right. Partnering with a hospitality recruiter can help the process go much faster and easier. How? They know the players Choose a recruiter who… Read more »
Many believe that the restaurant industry is low tech. Diners look over a paper menu, select dishes that are prepared in the kitchen and delivered by a friendly server. But industry insiders know what’s really going on behind the scenes – science and technology. It takes a lot of data to keep food costs low,… Read more »