Last month we discussed Food Halls. This month we will tackle another industry game changer, retailer inroads into the restaurant business. Several chains including Whole Foods, Wegmans, Nordstrom, Outdoor World and even Lexus in Japan are trying their hand in the industry. But is it sustainable? Can they do it well? Why try the restaurant… Read more »
Tag: Restaurant Manager
Customer Loyalty Will Again Become a Focus of Restaurants
Over the last few years, restaurants have scrambled to keep up with customers who moved from one business to another, depending on where they had Groupon, Living Social or other coupons. The initial selling point for Groupon was that diners would come once at the promo rate and return at full rate once the restaurant… Read more »
Will No Tipping Become the Norm at Restaurants?
Tipping has been a major part of server income seemingly forever. But recently people are wondering if that’s the best way to compensate front of house employees. Is tipping on the way to becoming extinct? Tipping allows restaurant owners to pay a lower wage to servers, keeping down their employment costs. If tipping is eliminated,… Read more »
How Can Restaurants Adjust to Customers Wanting More Delivery?
Technological developments give people more options than ever. And sometimes that means they would rather enjoy a nice, restaurant-quality meal while binge-watching Netflix than actually go out to eat. The fact that delivery is no longer limited to pizza and Chinese food can open a whole new revenue stream for restaurants who embrace these trends.… Read more »