Four Surprising Ways Restaurant Loyalty Programs Are A Win-Win

For decades, the loyalty program has been a tried-and-true marketing tactic for the restaurant industry. But loyalty programs have evolved far beyond the simple punch card. With a bit of data management and creativity, restaurants can attract new customers, and existing customers can receive more meaningful perks. Here is how loyalty programs are truly a… Read more »

How Restaurants Can Win the Post-COVID Talent War

It is a recipe for a restaurant staffing disaster: A surplus of unfilled positions, not enough workers interested, and everybody competing for the same talent at once. It’s a reality for most restaurant managers, leaving them at a loss on how to recruit in this type of market. However, some restaurants have discovered effective incentives… Read more »

The To-Go Cocktail Trend is Here to Stay

One positive development for the restaurant industry last year was that many states lifted restrictions for off-premise alcohol sales. While this was a short-term fix meant to help restaurants recoup some lost income during COVID, the change seems to be permanent in some places as the pandemic subsides. And since take-out ordering remains popular, restaurant… Read more »

Here comes Generation Z – How to manage your restaurant’s youngest workers

The oldest members of Generation Z are fresh out of college, driven, and ready to make an impact on a business. But they have also already lived through two major economic downturns in their relatively short lives, making them more pragmatic than their Millennial predecessors. Entrepreneurially spirited, they will often have a side hustle, and… Read more »

4 Simple Ways to Winterize Your Restaurant’s Outdoor Dining Experience

Warm soups, space heaters, and comfortable furnishings make outdoor dining cozy in the winter

Safely re-opening restaurants has been difficult for many owners this past summer but having the ability to seat guests outside has helped immensely. So as winter approaches and temperatures drop, many restaurant owners are dreading the loss of useable outdoor seating. But there are ways to make outdoor dining spaces comfortable, even inviting, to diners… Read more »

No Tipping Restaurants: Weighing The Pros and Cons During COVID-19

no-tipping-restaurants

In light of COVID-19, some restaurants (like this one) are wholeheartedly embracing the no-tipping movement in an effort improve paychecks for their workers. Yet at the same time, other restaurants (like this one) have abandoned the idea, citing the same concern for employee pay. So how does a restaurant decide if adopting a no-tipping policy… Read more »