Employee retention and satisfaction are pivotal in the hospitality industry, particularly for clubs and resorts where personalized service is the cornerstone of guest experience. A well-crafted benefits package can make all the difference in attracting top talent and keeping them engaged. Here’s how to create a benefits package that stands out while aligning with industry… Read more »
Tag: private clubs
How Private Clubs Can Provide Seamless Service During Renovations
The old business adage of “You’ve got to spend money to make money” has taken hold in the private club industry. A recent survey found that over half of private clubs plan to spend more on facility improvements this year. However, for these projects to pay off for clubs, they must not let member satisfaction… Read more »
4 Mistakes Hospitality Employers Make When Conducting a Confidential Search
Having an easily recognizable employer brand is invaluable to hospitality companies seeking to attract candidates. However, some hiring situations require a more discrete approach. Whether a hospitality company wants to limit the number of unqualified candidates, shield business plans from competitors, or minimize operations disruptions during executive turnover, confidential searches can be a valuable strategy.… Read more »
2024: A Year of Better Employee Benefits in Hospitality
Whether voluntarily or legally obligated, hospitality employers have made record-setting pay rate increases in 2023. However, many companies are still struggling to attract talent due to a low unemployment rate. When employers compete for talent in a small talent pool, they need more than increased pay to gain the upper hand. These conditions will produce… Read more »
How Generation Z is Already Impacting Membership at Country Clubs
Which generation has the most influence over how Country Clubs are evolving? Is it the Millennials, one of the fastest-growing groups of new golfers? Or is it Generation X (aged 42 – 57), which currently holds the highest utilization increase of Country Clubs? Or is it Generation Z, the current members’ children who can’t yet… Read more »
Four Reasons AI Can’t Replace Hospitality Recruiters
As in every other industry, Artificial Intelligence has many hospitality recruiters on the edge of their seats. How can this technology be utilized? How will this technology change the industry? Will it replace certain roles? Our recruiting team has already discovered ways to leverage AI to research markets, build prospective candidate lists, efficiently catalogue candidate… Read more »
How to Quit Your Job the Right Way
Whether salary negotiations fell through, the work environment was toxic, or your dream opportunity fell into your lap, you’ve decided that your days are numbered with your current employer. You have finally come to the conclusion that it’s time to move on. So how do you handle your last days at your current company? A… Read more »
How is Your Private Club’s Racquet Game?
When many people think of sports in private clubs, they might only picture tennis and golf. Yes, club leaders tend to focus on these more scenic and higher revenue-producing sports, but they may be missing out on an opportunity in niche racquet sports. Sports like pickleball, badminton, and platform tennis have fewer entry barriers than… Read more »
Going Green: How Country Clubs are Adding Value
At first glance, sustainability initiatives can seem at odds with the expectation of luxury associated with country clubs. But with some strategic and creative thinking, going green can add value to memberships. Here are five ways sustainability can elevate country club members’ golfing, dining, and experiences: Feature Native Wildlife Consider ways your club can actively… Read more »
Use Individual Goals to Drive Your Hospitality Team’s Success
Communicating company goals to your hospitality team is critical to the success of your business. But teams or individual employees cannot be expected to break those goals down into achievable tasks on their own. Nor can they be expected to achieve them if the method is at odds with their own goals. It’s up to… Read more »