Eight Strategies for Restaurants to Create Staff Loyalty

It’s no secret that the restaurant industry struggles to retain workers. Many restaurant owners have simply accepted this as a fact of life and figured out ways to cope with a revolving door of employees. However, the most competitive restaurateurs understand that creating staff loyalty is not only good for business but essential for growth.… Read more »

Personal Connections Will Make or Break Senior Living Staffing

A career in senior living can be fulfilling for individuals with nurturing personalities. But, with all the staffing issues of both hospitality and healthcare industries, finding these candidates can be difficult. Then once they have been identified, employers must then find a way to connect with them on a personal level. Here are a few… Read more »

Hiring Success is About Setting Expectations

A recent Indeed poll found that there are three main reasons candidates drop out of hiring processes (or jump ship after their first day). Either they received a better offer elsewhere, they did not like the offer they received, or they did not feel there was enough communication. In this hiring market, these situations aren’t… Read more »

Don’t Let Ghosting Ruin Your Talent Acquisition Strategy

In a recent LinkedIn poll, we found that the biggest recruiting challenge for 37% of hiring managers was candidates ghosting jobs and interviews. Right now, candidates have the upper hand in the hospitality job market. If a candidate does not feel valued by the company in the interview process, they will quickly take their talents… Read more »

Measuring Employee Engagement

With the competition for loyal customers ever rampant, one of your key differentiators is the service provided by your employees.  Next to an extremely satisfied customer, your employees are your greatest customer loyalty tools for your business.  Their level of engagement and satisfaction has a direct impact on how the experience received by your customers.… Read more »

Introducing Horizon HR Solutions

MEDIA RELEASE FOR IMMEDIATE RELEASE CONTACT: Scott A. Samuels, CEO Horizon Hospitality Associates, Inc. (913) 333-3190 Email: [email protected] Leading Executive Search Firm now provides Human Resource Solutions for Enhancing Business Performance! January 24, 2012, Overland Park, KS.  Scott Samuels, President of Horizon Hospitality, announced today the expansion of Horizon Hospitality with the creation of Horizon HR… Read more »

How Companies Keep Top Performers

Keeping these people engaged from day one is the challenge.  So how can you be positive and create an atmosphere that will build commitment and engagement? Employees who have gone through some sort of onboarding process — one that is more than the usual paper-processing bureaucracy — report feeling better connected to corporate strategy and… Read more »

Effective Employee Onboarding Tips for Hospitality Employers

“You never get a second chance to make a first impression.” When you hear this saying, you may envision a nervous job seeker, compulsively straightening his suit and repeating his 30-second “personal sales pitch” before an interview.  But quite honestly, the saying is just as relevant for hospitality hiring companies.  Why? When you mainstream and… Read more »