Working in hospitality often means long hours and high energy expenditure—both physical and mental. Whether you’re managing a hotel front desk, waiting tables during a dinner rush, or coordinating events, the job can be both rewarding and exhausting. This fast-paced and service-driven culture leaves little time for self-care, causing mental health to often take a… Read more »
While demand has surged in the hotel industry, employment levels have not. In understaffed teams, employees face increasingly challenging situations, work longer hours and wear multiple hats. This can quickly break down a team’s ability to bounce back from rough shifts or difficult customers. We have discussed the power of personal resiliency in our blog… Read more »
With an average turnover rate of 75%, the restaurant industry has always been notorious for churning through workers. But add a pandemic and extra personal stresses, and the risk of losing valuable employees only goes up. Because of this, management should be able to spot the basic signs of burnout in staff: Physical Exhaustion Frequent… Read more »