“People will forget what you said, people will forget what you did, but people will never forget how you made them feel.” – Maya Angelou In the modern travel industry, many branded hotel chains offer amenities and services indistinguishable from each other. So, hotels must set themselves apart. How? They can help guests tune out… Read more »
It takes teams of hotel professionals working behind the scenes and interacting with guests to provide a top-notch hospitality experience. Now, as guests’ travel priorities have shifted, so has the scope of talent needed to meet their demands. Here are three hotel career paths that are growing and evolving the fastest in the changing landscape… Read more »
Sustainability in hotels is not a new trend. The demand has grown so high in recent years that an entire industry of “sustainable travel” uses “going green” to create an aura of luxury. Now, sustainable travel is beginning to look less aspirational, and more economical for the hotel industry. Nothing points to sustainability’s staying power… Read more »
Companies have finally returned to the office, and business travel will slowly but surely follow. But a recent survey by Deloitte has revealed some surprising trends for post-COVID business travel, and they have nothing to do with the safety protocols that have dominated business strategies in the last two years. What will your hotel need… Read more »
Busy restaurant owners might be hesitant to jump into yet another social media platform, but TikTok is becoming difficult to ignore. Considering it gains eight new users every second, has low competition for exposure, and has an algorithm that focuses on pushing content to users nearby, it is a perfect place for restaurants of all… Read more »
The COVID pandemic has gone on for almost two years, and clubs have not only survived: they have thrived. Partly due to a historic golf boom, partly from decreased competition in other hospitality industries, and partly from a large migration to the suburbs. But to truly take advantage of this perfect storm, most clubs need… Read more »