Communicating company goals to your hospitality team is critical to the success of your business. But teams or individual employees cannot be expected to break those goals down into achievable tasks on their own. Nor can they be expected to achieve them if the method is at odds with their own goals. It’s up to… Read more »
After being furloughed, unemployed, or transitioning to a new industry, hospitality workers have reassessed the industry’s ability to meet their well-being needs. Multi-faceted benefits packages have now gone from “nice-to-have” to “must-have” for employers to attract and retain talent. The most well-received benefits focus on supporting employees outside of their working hours. Focus on these… Read more »
According to a recent report, the average tenure of C-suite executives is about 5 years. This, combined with the impact of “The Great Resignation” on the hotel industry means that organizations are dealing with a wave of executive talent turnover. As hotel companies rebound from COVID and the past few years of public scrutiny, what… Read more »
Countless studies found that professionals with mentors earn higher salaries and are more satisfied with their jobs. And yet, only 37% of professionals say they have a mentor. Whether you take advantage of a formal mentorship program or seek out a mentor on your own, here are some reasons why your hotel management career will… Read more »
Yes, salaries in the hospitality industry have gone up significantly in the last year. However, not every employer is proactively handing out raises. With rising inflation and more pressures on the job, you might be asking “Is it time to ask for a raise?”. We are always in favor of knowing your worth and being… Read more »
It’s no secret that during COVID travelers put a premium on cleanliness and flexibility. Now, as travelers plan post-pandemic trips, their priorities seem to have shifted. But hotels have already made drastic changes to their operations and staffing to address the needs of the pandemic. Here is how the previous changes will help (or hinder)… Read more »
Whether you attribute it to the economy or just want to blame the Millenials, the numbers don’t lie. Job hopping has been on the rise for the last decade. And in the hotel industry, it is even more common. If everybody is doing it, it isn’t a big deal. Right? Maybe. Maybe not. Although many… Read more »
Today’s travelers are increasingly aware of the carbon footprint that their travel has. Unsurprisingly, hotels are investing in sustainability initiatives in response. Existing hotels are being refitted and new hotels are being built with energy-reducing technology. But are these physical changes enough to significantly improve hotel sustainability across the industry? Unless the entire hotel team… Read more »
Hospitality companies have been collecting data about their guests for years. But that data is basically useless if it’s collected haphazardly and nobody can interpret it. Most people don’t get into the hotel industry because they love data and statistics, and there aren’t enough people that can utilize this data properly. This is where a… Read more »
While the pandemic itself won’t be around forever, it will have some long-lasting effects on how travelers approach making their plans. Of course, sanitation and safety will be a major concern for travelers when they venture out to a hotel. But, what else will be at the top of hotel guests’ minds during, and even… Read more »