The latest trends in travel have brought sustainability, technology, and wellness to the forefront of every hotel owner’s mind. Not only do these trends demand that daily operations create a personalized guest experience, but physical facilities must also transform. When beginning hotel renovations, new developments, and technology upgrades, what do today’s project managers now need… Read more »
Tag: hotels
How to Quit Your Job the Right Way
Whether salary negotiations fell through, the work environment was toxic, or your dream opportunity fell into your lap, you’ve decided that your days are numbered with your current employer. You have finally come to the conclusion that it’s time to move on. So how do you handle your last days at your current company? A… Read more »
Influencer Marketing for Hotels: The Dos and Don’ts
Influencer marketing has a mixed reputation in the hotel industry. Many hotels are weary of imposters with delusions of grandeur trying to score free hotel stays at luxury resorts. Thankfully, the rate of imposter influencers like these has slowed significantly in the last few years. The role of influencers has evolved, and the influencer marketing… Read more »
Five Ways Hotels are Adding Value for Guests
Travel demand is surging, yet hotels are handling more dissatisfied guests than ever before. What’s causing the trend? The biggest complaints are not about quality of service or cleanliness (in fact, satisfaction in these areas has risen). The biggest concern guests have is the value they receive for the price. While room rates do not… Read more »
The Value of a Hotel Sustainability Specialist
Once a niche travel market, sustainable travel is on the minds of more travelers today. Over eighty percent say that sustainable travel is important to them! How can hotels make sustainability changes that resonate with travelers and still make sense operationally? Do you have hotel management that can take on the challenge? Or is that… Read more »
What is Turnover Really Costing You?
written by Leigh Ann Teubert Vice President – Horizon Hospitality When a guest walks into your operation and sees the same reliable people, it increases their comfort and confidence that they will receive great service. They will keep coming back and confidently tell all their friends about their experience. So, when your hotel or restaurant… Read more »
The Do’s and Don’ts of Hiring a Chef
Let’s face it: Executive Chefs are like rock stars in the restaurant industry. They can gain bigger-than-life reputations, drawing patrons solely based on their persona. However, their daily performance is also pivotal to a restaurant’s bottom line. Whether you are replacing an existing chef, filling an open position, or starting a new restaurant, here are… Read more »
Simple Ideas for Independent Hotels to Boost Their Digital Marketing
When travelers think of independent hotels, they imagine quaint B&Bs, historical community gems, and charming settings. For the growing number of travelers seeking a unique experience, this is perfect. Amid the noise of Online Travel Agencies (Expedia, Kayak, etc.), branded hotels, and sponsored ads, how can small properties stand out? Here are five ways for… Read more »
The Top Employee Benefits for your Hospitality Team
What is today’s workforce looking for from employers? Health benefits? Flexibility? Long-term financial security? Career support? Yes, yes, yes, and yes. For hospitality employers looking for ways to draw in new talent and keep existing employees, here are the benefits most meaningful for today’s workers: Robust Retirement Support Flexible Healthcare Paid Time Off (without strings… Read more »
5 Ways to Better Accommodate Guests with Special Needs
There is no shortage of regulations detailing how restaurants and hotels are to provide for guests with disabilities or special needs. Yes, these regulations make it technically possible for people with disabilities to visit businesses. However, they are a far cry from truly making guests with special needs feel welcome. Since one in four Americans… Read more »