Four Ways Technology is Supercharging Hotel Staff Efficiency

The hotel industry is not known as an “early adopter” of cutting-edge technology. However, hospitality technology has been gaining speed lately, resulting in some futuristic hotel experiences. The latest surge of “smart hotels” has been fueled by AI and the Internet of Things (IoT), which is the digital connection of everyday items like room keys,… Read more »

Should Hotels Be Worried About the Metaverse?

When Mark Zuckerburg proclaimed that the metaverse is “the next chapter in the internet” last summer, the hotel professionals began to wonder: Should we be worried? First of all: The “meta-verse” isn’t even real…yet. So, no, hotels do not need to overhaul their operations overnight. And no, virtual reality is not going to make the… Read more »

How Hotel Technology Can Ease the Staffing Shortage Pains

Across the country, hotels are struggling to open at full capacity due to a lack of available hourly workers. In previous blog posts, we have discussed technology’s role as a perk that elevates the hotel guest experience. But with the tightening labor market, technology will become less of a bonus and more of an essential… Read more »

Hotel Sustainability Starts With Employees

Today’s travelers are increasingly aware of the carbon footprint that their travel has. Unsurprisingly, hotels are investing in sustainability initiatives in response. Existing hotels are being refitted and new hotels are being built with energy-reducing technology. But are these physical changes enough to significantly improve hotel sustainability across the industry? Unless the entire hotel team… Read more »

What Will Travelers Actually Want from Hotels When They Return?

Travelers will want flexibility, safety, and technology from hotels after Covid-19

While the pandemic itself won’t be around forever, it will have some long-lasting effects on how travelers approach making their plans. Of course, sanitation and safety will be a major concern for travelers when they venture out to a hotel. But, what else will be at the top of hotel guests’ minds during, and even… Read more »