Friction-Less Hotel Experiences – How Can You Get There?

friction-less-hotel-guest-experience

Increasingly, travelers expect to see a significant part of their stays automated. On the one hand, automation can seem impersonal, but the reality is that it can drive a frictionless hotel experience by taking care of a lot of administrative tasks, allowing your employees to add the personal touch that can set your hotel apart. If a guest… Read more »

Two Areas to Focus on to Win the Airbnb Competition: Technology and Personalization

airbnb-competition-technology-personalization

Airbnb is a growing threat to the hotel industry. Many people choose Airbnb for travel accommodations because they enjoy the homey experience it offers. It can make them feel less like a tourist at a destination and more like a resident. There are a couple of ways for hotels to approach this competition – compete on their terms or your own. For example, the difference that technology and personalization can make.  Technology  One of… Read more »

Transparent Communication in the Job Application Sets Your Hospitality Company Apart

In a highly competitive hotel recruiting market, communication is key. There are so many places in the application process where you can lose track of candidates. It’s vital they know where they stand every step along the way if you want to keep them engaged. Here’s how you can set your company apart. Put Yourself… Read more »

Virtual Reality and Holograms – How Does That Help Your Hotel With Event Marketing?

Part of your competitive advantage in attracting event planners to your hotel is the quality of the accommodations you have to offer. Planners want to see that you have clean, comfortable rooms, and meeting and conference space that can handle their needs. Making a great impression can be a major factor in bringing new and… Read more »

Using Automation Results in Better Candidates because of a Better Job Search Experience

job-candidate-automation-improve-experience

You know that automation offers distinct advantages for your organization when hiring. Do you ever wonder if it offers similar benefits for candidates? It can, when employed correctly. You can keep desirable prospects engaged, remain top of mind among passive candidates and generally show people your hotel or restaurant is a great place to work.… Read more »

Can Facial Recognition Increase Revenue for Your Hotel?

facial-recognition-technology-increase-hotel-revenue

  Facial recognition software is growing more prevalent and more accurate. Does it have a place in your hotel? Used properly, it has the potential to increase revenue and provide a better guest experience. Here are a few areas to consider its impact on your business. Improving Security Facial recognition software can prevent loss by… Read more »