A Simple Design With a Focus on Green Alternatives Speaks to Hotel Guests in 2019

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Many of today’s travelers are interested in topics like global warming, preserving the environment and other green initiatives. These issues influence the choices they make when they are on the road. Consider the benefits that green alternatives can bring to your hotel in terms of improving sustainability, reducing costs and attracting guests. Keep it simple… Read more »

Finding the Perfect Fit Is Hard – Should You Stretch to Hire the Candidate in 2019

The talent market is tight and shows no signs of letting up. But, how can you afford to compromise when building a quality team? It all comes down to separating your must-haves from your like-to-haves. Stand firm on your must-haves and use your best judgment on the rest. What can you do when presented with… Read more »

Programmatic Advertising – How Can It Help You Get Your Hotel to the Websites Your Guests Are Spending Time

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As a hotel professional, you understand the importance of advertising to keep rooms filled, but how can you make sure your advertising efforts appear in front of the right people at the right time. What measures must you take to ensure you get the most out of your advertising spend? Programmatic advertising This form of… Read more »

Automation Improves the Current and Future Guests’ Experience

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As a hotel executive, you know automation is invaluable in operating more efficiently and cost-effectively. But have you considered all the ways in which automation can improve guest experience? Some of the latest automation innovations can help give guests a memorable experience that will encourage them to return and to recommend your hotel to their… Read more »

Scare Away Job Candidates With This Application Process

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If you’ve tried to hire lately – and let’s face it, hiring is an ongoing process in the hospitality industry – you know it’s a job-seeker’s market. Unemployment is at an all-time low, meaning employers need to court candidates, streamlining the hiring process and smoothing out any speedbumps that can scare off prospective employees before… Read more »

Perfect Examples of VIP Experiences to Provide for Your Guests

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You want to provide each of your hotel or resort guests a memorable experience, but you know that attracting high-end guests means taking it to the next level. Plush surroundings, high thread-counts sheets and customer service that goes above and beyond are only the beginning. Here are a few ideas to make your guests feel… Read more »

Your Reputation Matters (Even More Than You Think!)

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In a tight job market, you can’t afford to leave any stone unturned when it comes to attracting and retaining talent. Don’t underestimate the importance of your employer brand and reputation among job seekers. How Large Is the Impact of Reputation? A recent report indicated 89 percent of job seekers say reputation matters a great… Read more »

8 Critical Questions to Ask a Recruiting Firm BEFORE You Hire Them!

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The benefits a recruiting firm can bring to your hospitality business are virtually without limit. But it’s essential you choose the right firm for best results. The only way to ensure success is by interviewing potential recruiting firms as you would a job candidate. Below is a list of eight essential questions you need to… Read more »