How Long Should Your Hotel’s Onboarding Last?

A recent survey indicates that 33% of new hires quit within the first six months of employment. Why? The top reasons reported were feeling neglected, overwhelmed, and unqualified. All of these factors underscore the importance of an onboarding process that keeps employees engaged, especially for a high-turnover industry like Hotels and Resorts. Some hotel leaders… Read more »

Your Online Presence is Important

How important is social media to your business? In short, you can’t afford not to leverage its potential, as hospitality companies and social media work together to successfully drive guest engagement. Here’s a look at boosting your online presence via various tools – and how they can help you increase reservations, customer satisfaction and return… Read more »