How Can You Meet the Food Demands of Individuals Living in Senior Communities?

As the population ages, senior living communities continue to grow. But many residents are still healthy and vibrant and interested in taking an active role in their dining experience. Just because someone is no longer able to live independently doesn’t mean they want to give up all control. They look for more than bland, cafeteria-style… Read more »

1 of 50 Teams Are Resilient – How to Hire for Resiliency in Your Hospitality Team

What is resiliency and what can it bring to your hospitality team? It is the ability to bounce back quickly from setbacks and easily overcome obstacles that could prevent you from reaching your goals. Resiliency is important to the restaurant and hotel industry because no matter what challenges are thrown at a hospitality professional, they… Read more »

The Evolving Country Club – What Menu Items Are Members Seeking?

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If you want to retain and grow country club memberships, you need to adapt your offerings to the tastes of younger people while keeping older current members happy. Many of today’s diners are foodies and have developed sophisticated palates. They may have been raised watching The Food Network and Top Chef, and become familiar with cuisines and techniques foreign to many older diners.… Read more »

How Much of Your Recruitment Process Can You Truly Automate?

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Anything you can do to make the hiring process easier for job seekers is going to give you a distinct competitive advantage. Even in a period of low unemployment, candidates aren’t always treated as valued individuals by employers and recruiters.   The problem is, how do you provide the kind of candidate experience required to attract and keep top… Read more »

How to Encourage Hotel Guests to Share Photos on Instagram

Instagram can be an amazing resource for your hotel – promoting your brand and making your hotel a go-to destination. Of course, establishing an Instagram marketing strategy of your own is essential. For example, sharing and encouraging your employees to share photos from behind the scenes can be fun and engaging. But happy guests can be your best advertisers.  Here’s how you… Read more »

Where Do You Go (in Your Career Search) When You Don’t Know Where to Go?

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As a hospitality professional, you know there are many opportunities in the industry. Getting a little expert advice can help you make smarter career decisions – whether you’re looking for your first management position, changing industries, juggling offers or hoping to relocate to a highly desirable location. You may have questions like: Which opportunity is… Read more »

Which Prehire Screening Is Right for Your Hospitality Hiring Process?

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Your managers can really set the tone for your restaurant, hotel or resort. They can be instrumental in your success – or failure. That’s why it’s critical to choose a prehire screening process that identifies the traits and talents you want your managers to have and eliminate those who possess tendencies you want to avoid.… Read more »