How to Encourage Hotel Guests to Share Photos on Instagram

Instagram can be an amazing resource for your hotel – promoting your brand and making your hotel a go-to destination. Of course, establishing an Instagram marketing strategy of your own is essential. For example, sharing and encouraging your employees to share photos from behind the scenes can be fun and engaging. But happy guests can be your best advertisers.  Here’s how you… Read more »

Where Do You Go (in Your Career Search) When You Don’t Know Where to Go?

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As a hospitality professional, you know there are many opportunities in the industry. Getting a little expert advice can help you make smarter career decisions – whether you’re looking for your first management position, changing industries, juggling offers or hoping to relocate to a highly desirable location. You may have questions like: Which opportunity is… Read more »

Which Prehire Screening Is Right for Your Hospitality Hiring Process?

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Your managers can really set the tone for your restaurant, hotel or resort. They can be instrumental in your success – or failure. That’s why it’s critical to choose a prehire screening process that identifies the traits and talents you want your managers to have and eliminate those who possess tendencies you want to avoid.… Read more »

Market Your Hotel the Right Way to Fill More Beds

Today’s consumer has virtually limitless access to accommodation information before making the decision to book a hotel. Where they once picked up the phone and made a reservation, they can now spend hours comparing various hotels side by side. How can you stand out above your competition and attract new and returning visitors? Highlight your… Read more »

Do You Need to Evaluate Your Annual Performance Review?

Hospitality employers sometimes wonder if annual performance reviews are worth the time and energy they spend preparing for them. What’s the payoff? They cause stress for employees and may not be an effective method for evaluating and improving performance. Is it time to reconsider your process? Timeliness. In a consumer-facing business like hospitality, it’s essential… Read more »