How Hospitality Companies Can Avoid Hiring Bias

While a company may have great intentions when it comes to hiring diverse candidates, different types of bias can easily cause efforts to fall short of those diversity goals. Unconscious bias can be especially problematic in the recruitment process, for both the candidate and employer. Not only does it hurt the company’s chances of hiring… Read more »

How Is Automation Making Scheduling and Ordering Easier?

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Many restaurant professionals worry about the impact that automation could have on the restaurant industry. Will innovations remove the personal touch from diner interactions? Will you need to recruit differently to find people with both restaurant expertise and a degree of tech-savvy? But lost in these concerns is the idea that technology can bring positive… Read more »

How Can You Better Accommodate Guests with Special Needs?

There is no shortage of regulations detailing how restaurants and hotels are to provide for guests with disabilities or special needs. Unfortunately, that just addresses the bare minimum of what is required to remain compliant. Laws don’t tell you how to make your hotel or restaurant a regular destination for guests with additional requirements, but… Read more »

Glassdoor Reviews Impact a Company’s Ability to Hire Top Performers

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You probably keep up with online feedback of your restaurant or hotel on common review sites to see how your service rates, but have you checked how you’re doing on Glassdoor? You provide the exceptional service you do because of the quality of people you hire. Are you sure your Glassdoor rankings aren’t impeding that… Read more »

Horizon Hospitality Strong Growth Leads to New Office Expansion in Scottsdale, AZ and West Palm Beach, FL

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MEDIA RELEASE FOR IMMEDIATE RELEASE CONTACT: Ronald R. Magas, President Magas Media Consultants, LLC (203) 445-8981 C: (203) 685-8082 Email: [email protected] LEAWOOD, KS — October 4, 2017 – Horizon Hospitality, the premier hospitality industry executive search firm in North America has opened new regional offices in Scottsdale, Arizona and West Palm Beach, Florida to meet… Read more »

Which Prehire Screening Is Right for Your Hospitality Hiring Process?

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Your managers can really set the tone for your restaurant, hotel or resort. They can be instrumental in your success – or failure. If your recruiting process does not include objective tools that reduce personal bias, you’ll miss out on hiring for skills that are crucial to your company’s growth and success. That’s why it’s… Read more »