The Marshmallow Experiment

Inside each of us, a tumultuous war rages. One side offers immediate gratification, the exhilaration of living life in the present, and the excitement of spontaneous enjoyment. On the opposing side of the battlefield: patience to endure the uncertainty of the future, the cognitive ability to remain focused on a singular task or goal, and… Read more »

Which Trends Are Coming in Food and Beverage?

As a restaurant professional, you know it’s essential to keep up with popular developments in food and beverage and more importantly, anticipate what’s coming next. Here are a few trends you need to know in the coming year. Special Diets Increasingly, restaurants are focusing on how to adapt to diners’ evolving tastes and dietary restrictions.… Read more »

Asking Candidates for Salary History May NOW Have Legal Implications

equal-pay-legal-implications

Recent discussions have employers wondering if they should be asking candidates for salary history during the interview process. Of particular concern is Oregon’s Equal Pay Act, portions of which are to go into effect in October 2017. Along with many other provisions, it contains the admonishment that employers may not ask an applicant how much… Read more »

STUDY: Hotel Guest Satisfaction Increases When Using Your App

As a hospitality professional, travel may seem simple to you. For vacationers who may only travel once or twice a year or business people juggling a lot of demands, managing all the details involved in leaving town can be frustrating and confusing. Make the process just a little simpler, and guests will reward you with… Read more »

The Guide to Building an Awesome Staff for Luxury Hotels

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Luxury hotels can be difficult to staff well. You must hire people who are both comfortable interacting with well-off or celebrity guests, and committed to delivering a memorable experience to each and every one of them. It’s not easy. Guests of upscale hotels bring high expectations and can be demanding. They are accustomed to only… Read more »

What Amenities Make a Vacation Rental Attractive to Travelers?

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Want repeat guests and great reviews for your vacation rental? Make each guest feel at home with a few welcoming touches. This allows them to get right into relaxation mode and into the spirit of their vacation. What do vacationers love to see waiting for them when they arrive at their rental? Groceries. Keep a… Read more »