Top Hospitality Industry Trends in 2014

We’re getting ready for some of 2014’s peak travel times. How can your business stay ahead of the competition during this year of economic recovery? Customer Service What does customer service look like this year? If you want to be an industry leader, it has to go well beyond basic expectations. Look for a positive… Read more »

Top 5 Reasons to Pursue a Job in Hotels

Nearly 1.9 million Americans work in the hotel industry – and there are some excellent reasons why this is true. Salaries, benefits and career opportunities are plentiful and the work environment by the very nature of the industry is friendly, accommodating and welcoming. Competitive Pay   Hotel companies that value providing premier guest service are… Read more »

Horizon Hospitality Plans for Growth and Expansion after a Record-Breaking 2013

MEDIA RELEASE FOR IMMEDIATE RELEASE CONTACT: Scott A. Samuels, CEO Horizon Hospitality Associates, Inc. (913) 333-3190 Email: [email protected] LEAWOOD, KS—November 18, 2013—Horizon Hospitality, a hospitality industry employment search firm that provides a variety of recruitment services to restaurants, private clubs, hotels, and resorts across the nation, is proud to report a 41% increase in revenue… Read more »

Recruiting Challenges for 2014

Are You Ready to Meet the Challenge of Recruiting in 2014? written by Dana Baith VP of Recruiting – Horizon Hospitality Government agencies, industry publications and travel associations are all shouting the good news…”The hospitality industry (especially the hotel sector) will continue to see an increase in business during the coming year.”  Obviously that means… Read more »

Hiring for Attitude

When you’re making the decision on whom to hire- how much weight do you put on “attitude” vs. skill or experience? The importance of “attitude” in a service-oriented environment: As you look to hire and train your new employees, your overall goal is to prepare them to have a positive impact on the customer experience… Read more »

How Companies Keep Top Performers

Keeping these people engaged from day one is the challenge.  So how can you be positive and create an atmosphere that will build commitment and engagement? Employees who have gone through some sort of onboarding process — one that is more than the usual paper-processing bureaucracy — report feeling better connected to corporate strategy and… Read more »

Why Hospitality Recruiters Beat Job Boards – Hands Down

When it comes to finding your ideal hospitality job, nothing compares to working with a specialized recruiter like Horizon Hospitality. Admittedly, I may be a little biased.  While I certainly won’t tell you not to use job boards (they can be a valuable part of your job search strategy), I’d like to share this list… Read more »

Ways Recruitment Services Can Save Hospitality Employers Time and Money

The time and costs associated with recruiting, screening, interviewing, evaluating and hiring employees are significant.  So why do it on your own?  A recruitment services firm can provide quick and cost-effective access to the talented professionals you need: Position Specification and Search Strategy Development. Before starting a search, a professional recruitment firm will help you precisely define what type of individual… Read more »