The COVID pandemic has gone on for almost two years, and clubs have not only survived: they have thrived. Partly due to a historic golf boom, partly from decreased competition in other hospitality industries, and partly from a large migration to the suburbs. But to truly take advantage of this perfect storm, most clubs need… Read more »
A quick google search for “recruiter near me” will probably yield a confusing hodge-podge of results. Some recruiters call themselves staffing agencies, some recruiting firms, and some even refer to themselves as headhunters. If you are already struggling to figure out how to hire quality employees, you probably have no time to decipher what all… Read more »
Diverse teams can bring undeniable benefits to private clubs, like an increase in employee and member satisfaction. But club leaders are learning that it is not enough to simply measure diversity success in numbers. They must also create an employer culture where diversity feels welcome and thrives. How can club leaders create inclusivity so that… Read more »
You put together a polished resume, you applied for an opportunity with an exciting employer, and you nailed the interview. Now comes the hardest part: waiting to hear back from the company. Whether the next step is another interview or a job offer, many candidates are unsure of what to do with themselves while they… Read more »
Being an event manager in the hospitality industry requires the ability to plan, execute, and evaluate a variety of events. Corporate meetings, weddings, fundraisers, and celebratory dinners are just a few of the events you will see in the industry. Each of these has its own clientele with different expectations. As an event manager, it’s… Read more »
Often the interview process is focused exclusively on getting a top prospect on board, with little thought put into keeping them with your company for the long run. What new interview tools could help you to that end? Focus on understanding. By really getting to know candidates, you can better see who will fit into… Read more »
Hiring is increasingly competitive. Making the process easier on applicants and more efficient for yourself can ensure that you spend your time more productively, keep the interest of top talent and ensure you hire and retain the best people. Make it easy to apply. One of the biggest problems is application abandonment. This can occur… Read more »
According to a survey from American Express, 90 percent of travelers appreciate when a travel service company strives to customize their experience based on their preferences, while 76 percent of travelers agree the level of personalized customer service they receive while traveling can really make or break their trip. Use the following tips to improve… Read more »
While it’s difficult to predict what 2018 will bring, it’s critical to create a strategy for growth in the year ahead and put systems in place to support it. One of the smartest ways to accomplish this goal is by developing your current talent and recruiting top prospects. Savvy leaders will focus on improving productivity… Read more »