Hiring in the hospitality industry is highly competitive, and attracting top talent requires more than just posting a job opening. Creating a positive hiring experience can set your business apart and ensure you secure the best candidates for your restaurant, hotel, senior living facility, or other hospitality business. Here’s how you can optimize your hiring… Read more »
The hospitality industry is entering 2025 with a rapidly evolving hiring landscape. Employers who understand emerging trends will be better positioned to attract and retain top talent in a competitive market. Here are key trends shaping hospitality hiring and actionable tips for navigating them effectively. 1. Flexibility is a Non-Negotiable Job seekers in 2025 prioritize… Read more »
While “The Great Resignation” has hit the Hospitality industry the hardest, with almost double the worker quit rate of any other industry, hiring has stayed steady. This means that some hospitality employers are finding success in the hiring market. So what are these companies doing differently that is attracting candidates? Here is what we have… Read more »
As a business owner, it makes sense that you would use every resource to protect your employees, customers, and assets. Background checks provide much peace of mind when bringing a new candidate to the team. However, they do not tell the whole story of a candidate. A clean driving record is no guarantee of honesty,… Read more »
A single bad hire can cost an employer up to 30% of the individual’s first year compensation. In the hospitality field, damages can go farther and wider. One bad hire touches so many people – both customers and employees, that there is no telling how far the ripples will extend. Impact of Bad Hires Employees… Read more »
As the economy improves, demand for hospitality professionals increases. People who had been saving their discretionary income begin once again splurging on vacations and restaurant meals. At the same time, workers who had turned to hospitality for extra income in a slow economy may now return to their regular jobs. With increased demand and fewer… Read more »
Screening resumes and interviewing is only the start of the hiring process. Both are subjective and prone to human error. Adding screenings and assessments can help to uncover a candidate’s hidden talents and problem areas in an objective manner. But screenings are just a tool. Assess the information you glean from them along with the… Read more »
Happy customers are the lifeblood of the hospitality industry. Satisfied guests return repeatedly and often send their friends. Customers who feel they are not treated well also share their experience, often including negative reviews on social media – which can have an even stronger impact on your business. Hiring people who are customer-focused and have… Read more »