According to Forbes, as of the end of last year, more than 12% of US workers are fully remote, and a whopping 28.2% have a hybrid work model. Simply type in “Remote Hospitality Jobs” into Google, and you’ll realize that the hospitality industry is no exception in the trend towards remote and hybrid work. This… Read more »
While a company may have great intentions when it comes to hiring diverse candidates, different types of bias can easily cause efforts to fall short of those diversity goals. Unconscious bias can be especially problematic in the recruitment process, for both the candidate and employer. Not only does it hurt the company’s chances of hiring… Read more »
Existing customers spend 67 percent more than new customers. How can you inspire them to return? Customers who have visited your hotel before know what to expect. Hopefully, they were happy with their last stay. Considering that most people are risk-averse, if you please them once, they know they can count on you to treat… Read more »
Facial recognition software is growing more prevalent and more accurate. Does it have a place in your hotel? Used properly, it has the potential to increase revenue and provide a better guest experience. Here are a few areas to consider its impact on your business. Improving Security Facial recognition software can prevent loss by… Read more »
Travel has changed over the years – or at least travelers have. Where road warriors were once happy to leave their fitness routines behind – or at best, toss a pair of running shoes into their suitcase – today they are more likely to continue their fitness regimens uninterrupted no matter where work or play… Read more »
Looking for a way to reduce waste and control food costs? Predictive ordering may be the answer for your business. This technology enables you to anticipate, through assessing sales and ordering history, the perfect balance of food inventory. Predictive ordering ensures you always have the correct amount of food on hand no matter how much… Read more »
Many of today’s travelers are interested in topics like global warming, preserving the environment and other green initiatives. These issues influence the choices they make when they are on the road. Consider the benefits that green alternatives can bring to your hotel in terms of improving sustainability, reducing costs and attracting guests. Keep it simple… Read more »
American diners continue to make their best effort at eating healthy meals. One of the latest trends is an attempt to reduce sugar intake. And since dining out has become a regular occasion rather than an occasional indulgence, it can be tough to persuade customers to treat themselves with an indulgent dessert. But, with a… Read more »
As a hotel professional, you understand the importance of advertising to keep rooms filled, but how can you make sure your advertising efforts appear in front of the right people at the right time. What measures must you take to ensure you get the most out of your advertising spend? Programmatic advertising This form of… Read more »
As budgets get tighter and the demand for talent grows, restaurants must learn to do more with less. One of the means to achieve this is through the use of automation. Consider how you can employ automation to make your restaurant more efficient and profitable. Reservation manager Digital reservation management systems may be one of… Read more »