The Evolving Country Club – What Menu Items Are Members Seeking?

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If you want to retain and grow country club memberships, you need to adapt your offerings to the tastes of younger people while keeping older current members happy. Many of today’s diners are foodies and have developed sophisticated palates. They may have been raised watching The Food Network and Top Chef, and become familiar with cuisines and techniques foreign to many older diners.… Read more »

Competing for top-tier hospitality talent in today’s highly competitive hiring climate

As a result of the current competitive hospitality employment market and low unemployment rates, more candidates than ever before are receiving multiple offers, accepting counter-offers and demanding higher salaries. Is your company strategically positioned to prosper in today’s extremely competitive hiring environment? The unfortunate reality is that the majority of hospitality companies are not positioned… Read more »

Personalization in a Traveler’s Experience Creates Brand Loyalty

According to a survey from American Express, 90 percent of travelers appreciate when a travel service company strives to customize their experience based on their preferences, while 76 percent of travelers agree the level of personalized customer service they receive while traveling can really make or break their trip. Use the following tips to improve… Read more »

Which Talent Management Solution Helps Your Business Grow in 2018?

hospitality-talent-management-solution

While it’s difficult to predict what 2018 will bring, it’s critical to create a strategy for growth in the year ahead and put systems in place to support it. One of the smartest ways to accomplish this goal is by developing your current talent and recruiting top prospects. Savvy leaders will focus on improving productivity… Read more »

Plant-Based Food Are Popular in Consumer Goods, When Will It Be on Your Restaurant’s Menu?

plant-based-food-restaurant-menu

Meat is losing its mainstream appeal as consumers increasingly choose plant-forward meals. Vegetarians have been around for a long time, but restaurants have not kept up in what they offer diners. To attract those consumers who choose plant-based meals, you need to offer better choices than salads and mac and cheese. Vegetarians and vegans have… Read more »

Your Restaurant Is on OpenTable, Should You Be on Resy?

restaurant-opentable-resy

If your restaurant is already on OpenTable, does it make sense to be on Resy as well? If you are unfamiliar with Resy, it’s a restaurant reservation and wait list system recently launched by Airbnb. Resy offers simple-to-use software that includes everything from table management to online bookings and POS integration. How does it work?… Read more »