You put together a polished resume, you applied for an opportunity with an exciting employer, and you nailed the interview. Now comes the hardest part: waiting to hear back from the company. Whether the next step is another interview or a job offer, many candidates are unsure of what to do with themselves while they… Read more »
Looking for the next step in your career? Whether you are currently without a job or just looking for something new, it can be tough to know where to start. Yes, the ultimate goal is to get a new job. But you need to start with some small, manageable goals. Here is how to set,… Read more »
“So, do you have any questions for me?” This question can make even the most confident candidate nervous, and unfortunately produce the occasional “deer in the headlights” reaction. As a candidate, you might think that if you ask too many questions, you’ll come across as annoying or even clueless. But that couldn’t be farther from… Read more »
The pandemic has had an enormous impact on the hospitality industry. In some areas, businesses are slowly reopening. But many potential job candidates are reluctant to return, mostly because they don’t know what to expect when they get there. Reassure candidates by sharing your policies and safety plans upfront in job postings, on your website,… Read more »
If you think back to the last time you recruited a hospitality executive on your own, you probably don’t remember it fondly. The stakes are high – the right executive can set the tone for your entire organization – and it can consume a lot of resources to do correctly. The value provided by working… Read more »
Turnover is typical in the hotel and restaurant industry. Many managers and executives don’t give it a second thought. It’s merely the cost of doing business. But this can be an expensive mistake. Those who leave the company are more likely to be among the top performers. Why? Top performers have more options They are desired by other companies… Read more »
To my fellow Hospitality Professionals, Just three months ago, the unemployment rate was at an all-time low of 3.5%, and it was a candidate’s market. Now, as I write this, the unemployment rate is hovering around 20%, and the hospitality industry is feeling it the most. We are watching our industry and its needs change… Read more »
There is a tendency to overthink what it takes to attract and retain top talent. Will team builders help? Casual Fridays? What do people want? Competitive pay and benefits! Perks are great, but no matter what you offer, people count on a living wage and benefits that can make a real difference to their physical and… Read more »
You have likely given a lot of thought to how your brand is viewed in the marketplace. You work to establish a brand that defines your company and take steps to ensure it is presented consistently, from how your logo is designed to the way you present yourself to the community and your guests. But… Read more »
To accept the counteroffer or to not accept the counteroffer, that is the question. You’ve gone through a tough job search and come back with an exciting offer. Upon going back to your current employer, you mention the offer. It could be a few minutes later. It could be a few hours later. It could be the next day. Your current manager… Read more »